How To Fix HRPAYDE_EXTRA008 - E008: Simultaneous status request sent to employer interface.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPAYDE_EXTRA - Error messages relating to eXTra-Standard 1.4

  • Message number: 008

  • Message text: E008: Simultaneous status request sent to employer interface.

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPAYDE_EXTRA008 - E008: Simultaneous status request sent to employer interface. ?

    The SAP error message HRPAYDE_EXTRA008 E008 indicates that there is a simultaneous status request being sent to the employer interface, which is not allowed. This error typically occurs in the context of payroll processing or when interfacing with external systems, such as when sending or receiving data related to employee payroll.

    Cause:

    1. Concurrent Requests: The error is often caused by multiple processes or transactions trying to access the employer interface at the same time. This can happen if:

      • Two payroll runs are initiated simultaneously.
      • A background job is running while a user is trying to execute a transaction that accesses the same data.
    2. System Configuration: There may be configuration settings in the SAP system that do not allow for concurrent processing of certain requests.

    3. Locking Mechanism: SAP uses locking mechanisms to prevent data inconsistencies. If one process has locked the employer interface, another process trying to access it will encounter this error.

    Solution:

    1. Check for Concurrent Processes:

      • Review the system to identify if there are any other payroll runs or processes that are currently active. You can use transaction codes like SM37 (Job Monitoring) to check for background jobs.
      • If you find concurrent processes, wait for them to complete before attempting to run your transaction again.
    2. Adjust Scheduling:

      • If you frequently encounter this issue, consider scheduling payroll runs or related processes at different times to avoid overlaps.
    3. Review Configuration:

      • Check the configuration settings related to the employer interface and ensure that they are set up correctly to handle requests without conflicts.
    4. System Lock Management:

      • If the issue persists, you may need to investigate the locking mechanism in the system. This may involve checking for any long-running transactions that are holding locks longer than necessary.
    5. Consult Documentation:

      • Review SAP documentation or notes related to this specific error message for any additional insights or updates that may address the issue.
    6. Contact SAP Support:

      • If the problem continues and you cannot identify the cause, consider reaching out to SAP support for assistance. They may provide patches or specific guidance based on your system configuration.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM21 (System Log), and ST22 (Dump Analysis) to help diagnose the issue.
    • SAP Notes: Search for SAP Notes related to HRPAYDE_EXTRA008 for any known issues or fixes.
    • System Performance: Monitor system performance and resource usage, as high load can sometimes lead to unexpected behavior in concurrent processing.

    By following these steps, you should be able to resolve the HRPAYDE_EXTRA008 E008 error and prevent it from occurring in the future.

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