How To Fix HRPAYCH_QST21040 - Capacity utilization level from infotype (default): &1

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYCH_QST21 - Messages for Withholding Tax

• Message number: 040

• Message text: Capacity utilization level from infotype (default): &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYCH_QST21040 - Capacity utilization level from infotype (default): &1 ?

  The SAP error message HRPAYCH_QST21040, which states "Capacity utilization level from infotype (default): &1," typically occurs in the context of payroll processing or personnel administration within the SAP HR module. This error is related to the capacity utilization levels defined in the infotype records, which are used to manage employee data, such as work schedules, attendance, and other HR-related information.
  Cause:
  The error usually arises due to one of the following reasons:
  
  Incorrect Configuration: The capacity utilization levels may not be correctly configured in the system. This could be due to missing or incorrect entries in the relevant infotypes (e.g., Infotype 0007 - Planned Working Time).
  Data Inconsistency: There may be inconsistencies in the employee's data, such as overlapping records or incorrect values that do not match the expected capacity utilization levels.
  Missing Data: Required fields in the infotype may be missing or not filled out correctly, leading to the system being unable to determine the correct capacity utilization level.
  
  Solution:
  To resolve the HRPAYCH_QST21040 error, you can take the following steps:
  
  
  Check Infotype Records:
  
  Go to the relevant infotype (e.g., Infotype 0007) for the employee in question and verify that all required fields are filled out correctly.
  Ensure that the capacity utilization levels are set correctly according to the organizational policies.
  
  
  
  Review Configuration:
  
  Check the configuration settings for capacity utilization levels in the SAP system. This may involve reviewing the settings in the IMG (Implementation Guide) under the relevant HR module.
  Ensure that the capacity utilization levels are defined correctly and that there are no gaps or overlaps in the configuration.
  
  
  
  Data Consistency Check:
  
  Run a consistency check on the employee's data to identify any discrepancies or issues that may be causing the error.
  Use transaction codes like PA30 (Maintain HR Master Data) to review and correct any inconsistencies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address the issue.
  
  
  
  Related Information:
  
  Infotypes: Infotypes are data structures in SAP HR that store employee-related information. Each infotype has a specific purpose and set of fields.
  Capacity Utilization: This refers to the percentage of an employee's available working time that is actually utilized for productive work. It is important for payroll calculations and resource planning.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and others that may help in troubleshooting.
  
  By following these steps, you should be able to identify and resolve the cause of the HRPAYCH_QST21040 error in your SAP system.