How To Fix HRPAY99CALC699 - RGDIR contains entries with the same sequence number

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAY99CALC - Error Messages from International Payroll

• Message number: 699

• Message text: RGDIR contains entries with the same sequence number

What causes this issue?

The system joined the directories of the payroll results available on
the database together with the payroll results that have already been
archived. In doing so, it discovers that at least one sequence number
has been allocated twice.

System Response

Since the sequence number represents a unique key for a payroll result,
the system rejects the personnel number during the payroll run.

How to fix this error?

Contact the SAP Hotline.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAY99CALC699 - RGDIR contains entries with the same sequence number ?

  The SAP error message HRPAY99CALC699 indicates that there are duplicate entries in the internal table RGDIR during payroll processing. This typically occurs when the system encounters multiple entries with the same sequence number, which is not allowed as it can lead to inconsistencies in payroll calculations.
  Cause:
  
  Duplicate Entries: The most common cause of this error is that there are duplicate entries in the payroll results for the same employee and period. This can happen due to incorrect data entry, issues during payroll processing, or problems with the configuration of payroll schemas.
  Custom Enhancements: If there are custom enhancements or modifications in the payroll processing logic, they might inadvertently create duplicate entries.
  Incorrect Data: Data inconsistencies in master data or infotypes related to payroll can also lead to this error.
  
  Solution:
  
  Check Payroll Results: Review the payroll results for the affected employee and period. You can use transaction code PC_PAYRESULT to analyze the payroll results and identify any duplicate entries.
  Identify Duplicates: Look for entries in the RGDIR table that have the same sequence number. You may need to check the underlying tables (like RT, RTP, etc.) to find where the duplicates are coming from.
  Correct Data: If you find duplicates, you will need to correct the data. This may involve deleting or adjusting the duplicate entries in the payroll results.
  Run Payroll Again: After correcting the data, re-run the payroll for the affected period to ensure that the error is resolved.
  Check Custom Code: If you have custom code or enhancements, review them to ensure they are not causing the duplication of entries.
  Consult SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide guidance on how to resolve it.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like PC_PAYRESULT to view payroll results and SE11 to check the structure of the RGDIR table.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it involves complex payroll configurations or custom developments.
  Documentation: Review SAP documentation related to payroll processing and error handling for additional insights.
  
  By following these steps, you should be able to identify and resolve the cause of the HRPAY99CALC699 error in your SAP system.