How To Fix HRPAO_FAVORITES006 - Personalization key locked

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAO_FAVORITES - messages for favorites

• Message number: 006

• Message text: Personalization key locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAO_FAVORITES006 - Personalization key locked ?

  The SAP error message HRPAO_FAVORITES006 indicates that the personalization key for favorites is locked. This typically occurs in the SAP HR (Human Resources) module when a user tries to access or modify their favorites, but the system has detected that the personalization settings are locked, preventing any changes.
  Cause:
  
  User Lock: The user may have a lock on their personalization settings due to a previous session that did not close properly.
  Authorization Issues: The user may not have the necessary authorizations to modify their favorites.
  System Configuration: There may be system-wide settings or configurations that restrict changes to favorites.
  Database Lock: There could be a database lock on the personalization data, preventing access.
  
  Solution:
  
  Log Out and Log In: Sometimes, simply logging out of the SAP system and logging back in can resolve temporary locks.
  Check User Locks: Use transaction code SU01 to check if the user is locked or if there are any issues with the user profile.
  Clear Locks: If you have the necessary authorizations, you can use transaction code SM12 to check for and clear any locks related to the user’s personalization data.
  Authorization Check: Ensure that the user has the appropriate authorizations to modify favorites. This can be checked in transaction code SU53 after the error occurs.
  Contact Administrator: If the issue persists, it may be necessary to contact your SAP system administrator or support team to investigate further, especially if it involves system configuration or database issues.
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  SM12: Display and Delete Locks
  SU53: Authorization Check
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Documentation: Review user documentation or training materials related to personalizing favorites in SAP HR.
  
  If the problem continues after trying these solutions, it may require deeper investigation by your SAP support team or consulting SAP documentation for specific configurations related to your system.