How To Fix HRPAO_DY_CUST116 - Deactivation canceled due to a database error

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAO_DY_CUST - Dynamic Processing: Customizing

• Message number: 116

• Message text: Deactivation canceled due to a database error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAO_DY_CUST116 - Deactivation canceled due to a database error ?

  The SAP error message HRPAO_DY_CUST116 indicates that a deactivation process has been canceled due to a database error. This error typically occurs in the context of SAP Human Capital Management (HCM) or related modules where certain actions, such as deactivating a personnel number or a related object, are being performed.
  Possible Causes:
  
  Database Connectivity Issues: There may be a problem with the connection to the database, such as network issues or database server downtime.
  Data Integrity Issues: There could be inconsistencies or corruption in the database that prevent the deactivation from being processed.
  Locking Issues: The record you are trying to deactivate might be locked by another process or user, preventing the operation from completing.
  Authorization Issues: The user performing the action may not have the necessary authorizations to execute the deactivation.
  Configuration Errors: There may be issues with the configuration settings in the SAP system that affect the deactivation process.
  
  Solutions:
  
  Check Database Connectivity: Ensure that the database is up and running and that there are no network issues. You can check the database logs for any errors.
  Review Lock Entries: Use transaction code SM12 to check for any lock entries related to the personnel number or object you are trying to deactivate. If there are locks, you may need to wait for them to be released or contact the user who holds the lock.
  Check Authorizations: Verify that the user has the necessary authorizations to perform the deactivation. You can use transaction code SU53 to check for authorization failures.
  Data Consistency Check: Run consistency checks on the relevant data using transaction codes like SE11 (Data Dictionary) or SE38 (ABAP Program) to identify any inconsistencies.
  Review Configuration: Check the configuration settings related to the deactivation process in the relevant customizing transactions (e.g., SPRO).
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the context in which it occurred.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), ST22 (Dump Analysis), and SLG1 (Application Log) to gather more information about the error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to the specific module you are working with for any additional troubleshooting steps or best practices.
  
  By following these steps, you should be able to identify the root cause of the error and take appropriate action to resolve it.