How To Fix HRPAO_DY_CUST099 - You are not authorized to change the customer status

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAO_DY_CUST - Dynamic Processing: Customizing

• Message number: 099

• Message text: You are not authorized to change the customer status

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The customer status is not changed.

How to fix this error?

Procedure for System Administrators

User requires change authorization for the view <ZK>V_T77PAODYINACTC</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAO_DY_CUST099 - You are not authorized to change the customer status ?

  The SAP error message HRPAO_DY_CUST099 indicates that a user is attempting to change the status of a customer but does not have the necessary authorization to perform this action. This is a common issue in SAP systems where user roles and authorizations are strictly managed to ensure data integrity and security.
  Cause:
  
  Authorization Issues: The user does not have the required authorization object to change the customer status. This could be due to missing roles or permissions assigned to the user profile.
  Role Configuration: The roles assigned to the user may not include the necessary permissions for the specific transaction or action they are trying to perform.
  Custom Authorization Checks: There may be custom authorization checks implemented in the system that restrict access based on specific criteria.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to analyze the authorization check that failed. This will provide insights into which authorization object is missing.
  Review the user’s roles and authorizations in transaction SU01 (User Maintenance) or PFCG (Role Maintenance).
  
  
  
  Modify Roles:
  
  If you have the necessary permissions, you can modify the user’s roles to include the required authorization objects. This may involve adding a role that has the necessary permissions to change customer statuses.
  If you do not have the necessary permissions, contact your SAP security administrator or the person responsible for user management in your organization.
  
  
  
  Consult Documentation:
  
  Review the documentation for the specific transaction or process you are trying to execute. This may provide insights into the required authorizations.
  
  
  
  Testing:
  
  After making changes to roles or authorizations, test the transaction again to ensure that the issue is resolved.
  
  
  
  Related Information:
  
  Authorization Objects: Common authorization objects related to customer management in SAP include F_BKPF_BES (Accounting Document) and F_KNA1_AKT (Customer Master Data).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on authorization issues.
  User Groups: Ensure that the user is part of the correct user groups that have the necessary permissions for customer management.
  
  If the issue persists after checking and updating authorizations, it may be necessary to involve your SAP Basis or security team for further investigation.