How To Fix HRPADUN_GEN073 - E-mail ID not maintained for recipients. Mail cannot be sent.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPADUN_GEN - Messages for UN Developement

• Message number: 073

• Message text: E-mail ID not maintained for recipients. Mail cannot be sent.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPADUN_GEN073 - E-mail ID not maintained for recipients. Mail cannot be sent. ?

  The SAP error message HRPADUN_GEN073 indicates that there is an issue with sending emails because the email ID for the intended recipients has not been maintained in the system. This error typically occurs in the context of HR processes, such as sending notifications or alerts related to employee data.
  Cause:
  The primary cause of this error is that the system is attempting to send an email to a recipient (which could be an employee, manager, or any other stakeholder) whose email address has not been configured in the SAP system. This can happen for several reasons:
  
  The recipient's email address has not been entered in their employee master data.
  The email address is incorrectly formatted or contains errors.
  The recipient is not set up in the system as an employee or relevant user.
  
  Solution:
  To resolve the HRPADUN_GEN073 error, you can follow these steps:
  
  
  Check Employee Master Data:
  
  Go to the transaction code PA30 (Maintain HR Master Data).
  Enter the employee's personnel number and check the relevant infotype (usually Infotype 0105 for communication data).
  Ensure that the email address is correctly maintained in the system.
  
  
  
  Maintain Email Address:
  
  If the email address is missing, add it in the appropriate infotype.
  Make sure the email address is correctly formatted (e.g., [e-mail]).
  
  
  
  Check User Profiles:
  
  If the recipient is a user in the system (e.g., a manager), ensure that their user profile in transaction SU01 (User Maintenance) has a valid email address maintained.
  
  
  
  Review Configuration:
  
  If the email is being sent as part of a workflow or notification, check the configuration settings in the relevant workflow or notification settings to ensure that the correct recipients are defined.
  
  
  
  Testing:
  
  After making the necessary changes, test the email functionality again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  PA30: Maintain HR Master Data
  SU01: User Maintenance
  SWI1: Work Item Selection (to check workflow items)
  
  
  
  Infotypes:
  
  0105: Communication (for email addresses)
  
  
  
  Documentation:
  
  Refer to SAP Help documentation for more details on maintaining HR master data and configuring email notifications.
  
  
  
  Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  
  
  By following these steps, you should be able to resolve the HRPADUN_GEN073 error and ensure that emails can be sent successfully from the SAP system.