How To Fix HRPADNO_ACF074 - Authentication information for user &1 are not correct.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPADNO_ACF - ACF - messages

  • Message number: 074

  • Message text: Authentication information for user &1 are not correct.

  • Show details Hide details
  • Authentication information is verified by calling
    GetCorrespondenceForEndUserSystemsBasicV2 with parameter Cor
    responseID=0. If Altinn return AltinnFault with information that
    CorrespondenceID=0 doesn't exists then it means that authentication
    information are correct. All other messages are used in popup window for
    authentication.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPADNO_ACF074 - Authentication information for user &1 are not correct. ?

    The SAP error message HRPADNO_ACF074 indicates that the authentication information for a specified user is not correct. This error typically occurs in the context of SAP HR (Human Resources) modules, particularly when there are issues with user credentials or authentication processes.

    Cause:

    1. Incorrect User Credentials: The username or password provided for the user is incorrect.
    2. User Lockout: The user account may be locked due to multiple failed login attempts.
    3. Expired Password: The user's password may have expired and needs to be reset.
    4. Authorization Issues: The user may not have the necessary authorizations to access the HR module or specific transactions.
    5. Configuration Issues: There may be issues with the configuration of the authentication method (e.g., LDAP, SSO).
    6. Network Issues: Connectivity problems between the SAP system and the authentication provider.

    Solution:

    1. Verify Credentials: Ensure that the username and password are entered correctly. Check for typos or case sensitivity.
    2. Unlock User Account: If the account is locked, an administrator can unlock it using transaction code SU01 (User Maintenance).
    3. Reset Password: If the password has expired, the user should reset it. This can also be done by an administrator through SU01.
    4. Check Authorizations: Ensure that the user has the necessary authorizations to access the HR module. This can be checked using transaction SU53 (Authorization Check).
    5. Review Configuration: If using external authentication methods (like LDAP or SSO), verify that the configuration is correct and that the SAP system can communicate with the authentication provider.
    6. Check Network Connectivity: Ensure that there are no network issues preventing the SAP system from reaching the authentication service.

    Related Information:

    • Transaction Codes:

      • SU01: User Maintenance
      • SU53: Display Authorization Check
      • PFCG: Role Maintenance (to check user roles and authorizations)
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.

    • Documentation: Review SAP documentation related to user management and authentication methods for further insights.

    If the issue persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.

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