How To Fix HRPADCZ_RPPSTMT2501 - Device type & is not compatible with Adobe Document server


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPADCZ_RPPSTMT2 - Messages for inclusion document

  • Message number: 501

  • Message text: Device type & is not compatible with Adobe Document server

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPADCZ_RPPSTMT2501 - Device type & is not compatible with Adobe Document server ?

    The SAP error message HRPADCZ_RPPSTMT2501 indicates that there is an issue with the device type being used for generating Adobe forms (such as payslips or other HR-related documents) in SAP. Specifically, the error states that the device type is not compatible with the Adobe Document Server.

    Cause:

    1. Incompatible Device Type: The device type specified in the print settings is not compatible with the Adobe Document Server. This can happen if the device type is set to a standard printer type that does not support PDF generation.
    2. Incorrect Configuration: The configuration for the output device in SAP may not be set up correctly to use the Adobe Document Server.
    3. Missing or Incorrect Adobe Forms: The form being called may not be correctly configured or may not exist in the system.

    Solution:

    1. Check Device Type:

      • Go to transaction SPAD (Spool Administration).
      • Check the output device settings and ensure that the device type is set to one that is compatible with Adobe forms, such as PDF1 or SAP_WIN2K.
      • If necessary, create a new output device with the correct device type.
    2. Configure Output Device:

      • Ensure that the output device is configured to use the Adobe Document Server.
      • Set the device type to PDF1 or another compatible type.
    3. Check Form Configuration:

      • Verify that the Adobe form (e.g., the payslip form) is correctly configured in transaction SFP (Form Builder).
      • Ensure that the form is active and that there are no errors in the form design.
    4. Test Output:

      • After making the necessary changes, test the output again to see if the error persists.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to Adobe forms and device types for additional guidance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
    • System Logs: Review system logs for any additional error messages that may provide more context about the issue.

    By following these steps, you should be able to resolve the error and successfully generate the required Adobe documents in SAP.

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