How To Fix HRPADCO021 - You must fill in one of the two codes: debtor or customer

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPADCO - Messages for Payroll Colombia

• Message number: 021

• Message text: You must fill in one of the two codes: debtor or customer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPADCO021 - You must fill in one of the two codes: debtor or customer ?

  The SAP error message HRPADCO021 indicates that when processing a specific action in the HR module, the system requires you to fill in either a debtor code or a customer code, but neither has been provided. This error typically arises in scenarios where financial transactions or integrations with financial modules are involved, such as payroll processing or employee reimbursements.
  Cause:
  
  Missing Data: The error occurs when the necessary fields for debtor or customer codes are left blank in the relevant transaction or infotype.
  Configuration Issues: There may be a configuration issue in the system where the integration between HR and Financial modules is not set up correctly.
  Data Entry Error: The user may have overlooked entering the required codes during data entry.
  
  Solution:
  
  Check Input Fields: Ensure that you have filled in either the debtor or customer code in the relevant infotype or transaction screen. If you are unsure which code to use, consult your organization's financial policies or the relevant department.
  Review Configuration: If you are responsible for system configuration, check the settings in the integration between HR and Financial modules to ensure that the necessary fields are correctly mapped and required.
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for the specific transaction you are working on to understand the requirements for debtor and customer codes.
  User Training: If this error is common among users, consider providing additional training or resources to ensure that all necessary fields are understood and filled out correctly.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using specific transaction codes related to payroll, employee management, or financial postings.
  Infotypes: Check the relevant infotypes (e.g., IT0008 for basic pay, IT0014 for recurring payments/deductions) to ensure that all required fields are filled out.
  SAP Notes: Look for SAP Notes related to this error message for any patches or updates that may address the issue.
  Support: If the problem persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By addressing the missing codes and ensuring proper configuration, you should be able to resolve the HRPADCO021 error effectively.