How To Fix HRPAD_BOL020 - PREF is not customized for Infotype object &1; update the BOL model

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAD_BOL - Message Class for HRPAD Generation Report

• Message number: 020

• Message text: PREF is not customized for Infotype object &1; update the BOL model

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAD_BOL020 - PREF is not customized for Infotype object &1; update the BOL model ?

  The SAP error message HRPAD_BOL020 indicates that the system is unable to find a specific customization for the Infotype object specified in the error message. This typically occurs in the context of the Business Object Layer (BOL) in SAP HCM (Human Capital Management) when there is a mismatch or missing configuration for the Infotype.
  Cause:
  
  Missing Customization: The Infotype object referenced in the error message has not been properly customized in the BOL model.
  Incorrect Configuration: There may be an issue with the configuration settings for the Infotype in the BOL.
  Transport Issues: If the configuration was transported from one system to another (e.g., from development to production), it may not have been transported correctly.
  Version Mismatch: There may be a version mismatch between the BOL model and the Infotype configuration.
  
  Solution:
  
  
  Check Customization: 
  
  Go to the BOL model configuration in the SAP system and verify that the Infotype object is correctly defined and customized.
  Ensure that all necessary fields and attributes for the Infotype are included in the BOL model.
  
  
  
  Update BOL Model:
  
  If the Infotype is missing, you may need to add it to the BOL model. This can typically be done through transaction HCMFUS or similar configuration transactions.
  After making changes, ensure to regenerate the BOL model to reflect the updates.
  
  
  
  Transport Configuration:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were included in the transport.
  If needed, re-transport the configuration or manually adjust the settings in the target system.
  
  
  
  Check for Notes and Patches:
  
  Look for any SAP Notes or patches that may address this specific error. Sometimes, SAP releases updates that fix known issues.
  
  
  
  Testing:
  
  After making the necessary changes, perform tests to ensure that the Infotype is now recognized and that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator), HCMFUS (for BOL model updates), and SM37 (for checking job logs).
  Documentation: Review SAP documentation related to BOL and Infotype configuration for detailed guidance on customization.
  SAP Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with an SAP HCM specialist or reach out to SAP support for further assistance.