How To Fix HRPAD00_SEPA_MANDATE104 - SEPA mandate &1 is obsolete (last used: &2)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPAD00_SEPA_MANDATE - SEPA Mandates for Direct Debits in Payroll

  • Message number: 104

  • Message text: SEPA mandate &1 is obsolete (last used: &2)

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPAD00_SEPA_MANDATE104 - SEPA mandate &1 is obsolete (last used: &2) ?

    The SAP error message HRPAD00_SEPA_MANDATE104 indicates that a SEPA mandate is considered obsolete because it has not been used since a specified date. This error typically arises in the context of payroll processing or payment transactions where SEPA mandates are required for direct debit transactions.

    Cause:

    The error occurs when:

    • A SEPA mandate (a direct debit authorization) has not been used for a certain period, leading the system to mark it as obsolete.
    • The last usage date of the mandate is older than the threshold defined in the system settings.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check the Mandate Status:

      • Review the SEPA mandate in the SAP system to confirm its status and last usage date. You can do this by navigating to the relevant transaction (e.g., PA30 for infotypes).
    2. Recreate the Mandate:

      • If the mandate is indeed obsolete, you may need to create a new SEPA mandate for the employee or vendor. This can typically be done through the relevant infotype (e.g., Infotype 0064 for SEPA mandates).
    3. Update the Mandate:

      • If the mandate is still valid but needs to be updated, you can modify the existing mandate details to ensure it is recognized as active.
    4. Consult Configuration Settings:

      • Check the configuration settings related to SEPA mandates in your SAP system. There may be parameters that define how long a mandate can remain unused before being marked as obsolete.
    5. Contact Support:

      • If you are unsure about the steps or if the issue persists, consider reaching out to your SAP support team or consulting the SAP Help Portal for further assistance.

    Related Information:

    • SEPA Mandate: A SEPA mandate is a document that authorizes a creditor to collect payments from a debtor's bank account. It is essential for direct debit transactions within the SEPA (Single Euro Payments Area) framework.
    • Infotypes: In SAP HR, infotypes are used to store employee-related data. Infotype 0064 is specifically used for managing SEPA mandates.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on managing SEPA mandates.

    By following these steps, you should be able to resolve the error and ensure that the SEPA mandate is active and usable for future transactions.

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