How To Fix HRMSS_PROFILES_WDA004 - No data available

SAP Error Message - Details

• Message type: E = Error

• Message class: HRMSS_PROFILES_WDA - Message class for MSS WDA Profile applications

• Message number: 004

• Message text: No data available

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRMSS_PROFILES_WDA004 - No data available ?

  The SAP error message HRMSS_PROFILES_WDA004: No data available typically occurs in the context of the SAP HCM (Human Capital Management) module, particularly when using the Employee Self-Service (ESS) or Manager Self-Service (MSS) applications. This error indicates that the system could not retrieve any data for the requested profile or information.
  Causes:
  
  
  Data Availability: The most common cause is that there is no data available for the specific employee or organizational unit being queried. This could be due to:
  
  The employee has not been assigned to any relevant profiles.
  The data has not been maintained in the system.
  The employee is not active or does not exist in the system.
  
  
  
  Authorization Issues: The user may not have the necessary authorizations to view the data. This can happen if the user’s role does not include access to the required data.
  
  
  Configuration Issues: There may be configuration issues in the backend settings of the ESS/MSS applications, such as incorrect settings in the profile management or data retrieval logic.
  
  
  Technical Issues: There could be technical issues such as system performance problems, database connectivity issues, or bugs in the application.
  
  
  Solutions:
  
  
  Check Data Availability:
  
  Verify that the employee or organizational unit has the necessary data maintained in the system.
  Ensure that the relevant profiles are assigned to the employee.
  
  
  
  Review Authorizations:
  
  Check the user’s roles and authorizations to ensure they have access to the required data.
  Use transaction codes like PFCG to review and adjust roles if necessary.
  
  
  
  Configuration Review:
  
  Review the configuration settings in the backend for the ESS/MSS applications.
  Ensure that the profile management settings are correctly configured.
  
  
  
  Technical Troubleshooting:
  
  Check for any system performance issues or errors in the application logs.
  If necessary, consult with your SAP Basis team to investigate any underlying technical issues.
  
  
  
  Testing:
  
  Test the application with different users or profiles to see if the issue is isolated to a specific user or profile.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes and documentation for any known issues or patches related to this error message.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to the HRMSS_PROFILES_WDA004 error.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data) and PA30 (Maintain HR Master Data) to verify employee data.
  Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.