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Message type: E = Error
Message class: HRMSS_CATS_APPR_WDA - Message class for MSS WDA CATS Applications
Message number: 011
Message text: Reminder sent
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HRMSS_CATS_APPR_WDA011
- Reminder sent ?The SAP error message HRMSS_CATS_APPR_WDA011, which indicates "Reminder sent," typically relates to the workflow or approval process in the SAP system, particularly in the context of the Cross-Application Time Sheet (CATS) or related HR processes. This message is not necessarily an error but rather a notification that a reminder has been sent regarding an approval or action that is pending.
Cause:
- Pending Approvals: The message is triggered when there are pending approvals for time entries or other HR-related tasks that require attention.
- Workflow Configuration: The workflow settings may be configured to send reminders after a certain period if an action has not been taken.
- User Inactivity: If the approver has not acted on the pending request within a specified timeframe, the system sends a reminder.
Solution:
- Check Pending Approvals: Review the pending approvals in the CATS or HR workflow. Ensure that the approver is aware of the pending items.
- Workflow Monitoring: Use transaction codes like SWI1 (Work Item Selection) to monitor workflow items and identify any that are pending.
- Adjust Workflow Settings: If reminders are being sent too frequently or at inappropriate times, consider adjusting the workflow configuration settings.
- User Training: Ensure that users involved in the approval process are trained on how to manage their tasks effectively to avoid delays.
- System Logs: Check system logs for any additional information that might indicate why the reminder was sent, especially if it seems unexpected.
Related Information:
By addressing the underlying causes and ensuring proper workflow management, you can minimize the occurrence of such reminders and improve the efficiency of the approval process.
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