How To Fix HRMGE00GENERAL021 - Enter a valid Sending Personnel number

SAP Error Message - Details

• Message type: E = Error

• Message class: HRMGE00GENERAL - Message Class for Management of Global Employees

• Message number: 021

• Message text: Enter a valid Sending Personnel number

What causes this issue?

If the sending country is using SAP for HR, then enter the SAP
personnel
number of the person in the sending country into this field.
It will allow to refer to data of the sending personnel number
during the Global Employee processing.
If no sending SAP personnel number is available, enter the sending
country.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRMGE00GENERAL021 - Enter a valid Sending Personnel number ?

  The SAP error message HRMGE00GENERAL021 ("Enter a valid Sending Personnel number") typically occurs in the context of Human Resources (HR) modules, particularly when dealing with personnel administration or data transfer processes. This error indicates that the system is expecting a valid personnel number, but the input provided is either missing, incorrect, or does not exist in the system.
  Causes:
  
  Invalid Personnel Number: The personnel number entered does not exist in the database.
  Incorrect Input Format: The personnel number may not be in the correct format (e.g., wrong length or characters).
  Data Entry Error: There may have been a typographical error when entering the personnel number.
  Authorization Issues: The user may not have the necessary permissions to access the personnel data.
  System Configuration: There may be issues with the configuration of the HR module or related settings.
  
  Solutions:
  
  Verify Personnel Number: Check the personnel number for accuracy. Ensure that it exists in the system by searching for it in the relevant HR tables or using transaction codes like PA20 (Display HR Master Data).
  Correct Input Format: Ensure that the personnel number is entered in the correct format as required by the system.
  Check User Permissions: Ensure that the user has the necessary authorizations to access the personnel data.
  Consult with HR Team: If the personnel number is supposed to be valid but is still causing issues, consult with the HR team or system administrator to verify the data.
  Review System Configuration: If the issue persists, it may be necessary to review the configuration settings in the HR module to ensure everything is set up correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and PA40 (Personnel Actions) to navigate and verify personnel data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or help files related to personnel administration for additional context and troubleshooting steps.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team or consult with an SAP expert for further assistance.