How To Fix HRITFJP_3386029 - Upload same evidence is not permitted.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRITFJP_3386 - Message class for infotype 3386

• Message number: 029

• Message text: Upload same evidence is not permitted.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRITFJP_3386029 - Upload same evidence is not permitted. ?

  The SAP error message HRITFJP_3386029, which states "Upload same evidence is not permitted," typically occurs in the context of the SAP SuccessFactors Employee Central module, particularly when dealing with document uploads or evidence submissions related to employee records.
  Cause:
  This error usually arises when a user attempts to upload a document or evidence that has already been uploaded for the same employee or case. The system is designed to prevent duplicate uploads of the same evidence to maintain data integrity and avoid confusion.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Evidence: Verify if the evidence you are trying to upload already exists in the system for the employee in question. You can do this by navigating to the employee's profile and reviewing the uploaded documents or evidence.
  
  
  Modify the Document: If you need to upload a new version of the document, consider modifying the existing document (e.g., updating the content or renaming the file) before attempting to upload it again.
  
  
  Delete Existing Evidence: If the existing evidence is no longer needed, you may delete it (if you have the necessary permissions) and then upload the new document.
  
  
  Consult Documentation: Refer to the SAP SuccessFactors documentation or user guides for specific instructions on handling document uploads and evidence submissions.
  
  
  Contact Support: If you are unable to resolve the issue through the above steps, consider reaching out to your organization's SAP support team or SAP SuccessFactors support for further assistance.
  
  
  Related Information:
  
  User Permissions: Ensure that you have the appropriate permissions to upload or delete documents in the system.
  System Configuration: Check if there are any specific configurations or settings in your SAP SuccessFactors instance that might affect document uploads.
  Audit Logs: Review audit logs or system logs to gather more information about the error and any related actions that may have triggered it.
  
  By following these steps, you should be able to address the error and successfully manage document uploads in SAP SuccessFactors.