How To Fix HRITFJP_3386004 - The retention period of the individual number is expired

SAP Error Message - Details

• Message type: E = Error

• Message class: HRITFJP_3386 - Message class for infotype 3386

• Message number: 004

• Message text: The retention period of the individual number is expired

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRITFJP_3386004 - The retention period of the individual number is expired ?

  The SAP error message HRITFJP_3386004, which states "The retention period of the individual number is expired," typically relates to the management of personal data in the SAP Human Capital Management (HCM) module. This error indicates that the retention period for an individual's personal data (such as their social security number or tax identification number) has expired, and as a result, the system is unable to process certain actions related to that individual.
  Cause:
  
  Expired Retention Period: The primary cause of this error is that the retention period defined for the individual number (such as a social security number) has lapsed. This means that the data is no longer valid for processing according to the retention policies set in the system.
  Configuration Settings: The retention period may be configured incorrectly or may not align with the legal requirements or company policies.
  Data Deletion: The individual number may have been marked for deletion or has already been deleted from the system due to the expiration of its retention period.
  
  Solution:
  
  Review Retention Period Settings: Check the configuration settings for the retention period of individual numbers in the SAP system. This can typically be done in the customizing settings (SPRO) under the relevant HCM module.
  Update Retention Period: If the retention period is too short, consider extending it to comply with legal requirements or company policies. This may involve adjusting the settings in the system to ensure that the individual number remains valid for the required duration.
  Data Management: If the individual number is no longer needed, ensure that any necessary data management processes are followed, such as archiving or securely deleting the data in compliance with data protection regulations.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing individual numbers and retention periods.
  Contact SAP Support: If the issue persists or if you need further assistance, consider reaching out to SAP support for help with the specific error message and its implications.
  
  Related Information:
  
  Legal Compliance: Ensure that your organization is compliant with local laws regarding data retention and privacy, such as GDPR in Europe or other relevant regulations.
  Data Governance: Implement a data governance framework to manage personal data effectively, including retention policies, data access, and data deletion processes.
  Training and Awareness: Provide training to HR personnel and system users on the importance of data retention policies and how to manage individual numbers within the SAP system.
  
  By addressing the root cause of the error and ensuring that retention policies are correctly configured, you can resolve the issue and prevent it from occurring in the future.