How To Fix HRITFAU118 - Voluntary HELP contributions not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: HRITFAU - Message class for New Infotype Framework (Australia)

• Message number: 118

• Message text: Voluntary HELP contributions not possible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRITFAU118 - Voluntary HELP contributions not possible ?

  The SAP error message HRITFAU118, which states "Voluntary HELP contributions not possible," typically occurs in the context of payroll processing in Australia, particularly when dealing with the Higher Education Loan Program (HELP) contributions. This error indicates that the system is unable to process voluntary contributions to HELP due to certain conditions not being met.
  Causes:
  
  Employee Status: The employee may not be eligible to make voluntary HELP contributions due to their employment status or because they are not a HELP debtor.
  Payroll Configuration: There may be issues with the payroll configuration settings related to HELP contributions.
  Contribution Limits: The employee may have reached the maximum limit for voluntary contributions.
  Incorrect Infotype Data: The relevant infotypes (e.g., IT 0008 for Basic Pay, IT 0014 for Recurring Payments/Deductions) may not be correctly maintained or may contain incorrect data.
  Tax File Number (TFN): The employee may not have a valid TFN, which is required for processing HELP contributions.
  
  Solutions:
  
  Check Employee Eligibility: Verify that the employee is a HELP debtor and is eligible to make voluntary contributions.
  Review Payroll Configuration: Ensure that the payroll settings for HELP contributions are correctly configured in the system.
  Update Infotype Data: Check and update the relevant infotypes to ensure that all necessary data is correctly entered and maintained.
  Verify Contribution Limits: Confirm that the employee has not exceeded the allowable limits for voluntary contributions.
  Check TFN: Ensure that the employee has a valid Tax File Number entered in the system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or fixes related to this error message.
  Documentation: Review SAP documentation related to payroll processing and HELP contributions for detailed information on configuration and eligibility criteria.
  Consult with Payroll Experts: If the issue persists, it may be beneficial to consult with SAP payroll experts or your organization's SAP support team for further assistance.
  
  By addressing the above causes and implementing the suggested solutions, you should be able to resolve the HRITFAU118 error and successfully process voluntary HELP contributions.