How To Fix HRITFAU118 - Voluntary HELP contributions not possible

HRITFAU118 - Overview

• Message type: E = Error

• Message class: HRITFAU - Message class for New Infotype Framework (Australia)

• Message number: 118

• Message text: Voluntary HELP contributions not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRITFAU118 - Voluntary HELP contributions not possible ?

  The SAP error message HRITFAU118, which states "Voluntary HELP contributions not possible," typically occurs in the context of payroll processing in Australia, particularly when dealing with the Higher Education Loan Program (HELP) contributions. This error indicates that the system is unable to process voluntary contributions to HELP due to certain conditions not being met.
  Causes:
  
  Employee Status: The employee may not be eligible to make voluntary HELP contributions due to their employment status or because they are not a HELP debtor.
  Payroll Configuration: There may be issues with the payroll configuration settings related to HELP contributions.
  Contribution Limits: The employee may have reached the maximum limit for voluntary contributions.
  Incorrect Infotype Data: The relevant infotypes (e.g., IT 0008 for Basic Pay, IT 0014 for Recurring Payments/Deductions) may not be correctly maintained or may contain incorrect data.
  Tax File Number (TFN): The employee may not have a valid TFN, which is required for processing HELP contributions.
  
  Solutions:
  
  Check Employee