How To Fix HRGB_PAE397 - Opt Out not applicable; Invalid form received on &1

HRGB_PAE397 - Overview

• Message type: E = Error

• Message class: HRGB_PAE - HR: Messages for pension auto enrolment

• Message number: 397

• Message text: Opt Out not applicable; Invalid form received on &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

HRGB_PAE397 - Details

• The SAP error message HRGB_PAE397 with the description "Opt Out not applicable; Invalid form received on &1" typically occurs in the context of HR (Human Resources) processes, particularly when dealing with employee benefits or payroll forms. This error indicates that there is an issue with the form submission related to an employee opting out of a specific program or benefit.
  
  Cause:
  
  Invalid Form Submission: The form submitted for opting out may not meet the required criteria or format expected by the system.
  Incorrect Configuration: There may be configuration issues in the SAP system regarding the benefits or payroll processing that do not recognize the opt-out request.
  Data Inconsistencies: There could be inconsistencies in the employee's data, such as missing or incorrect information that prevents the system from processing the opt-out request.
  Timing Issues: The request may be submitted outside of the allowed time frame for opting out of a program.
  
  
  Solution:
  
  Check Form Validity: Ensure that the