How To Fix HRESS_PTARQ016 - Cancellation request was rejected successfully

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_PTARQ - Leave Request Applications (ESS WDA)

• Message number: 016

• Message text: Cancellation request was rejected successfully

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_PTARQ016 - Cancellation request was rejected successfully ?

  The SAP error message HRESS_PTARQ016 indicates that a cancellation request for a particular process (often related to employee requests, such as leave or absence requests) was rejected successfully. This message typically arises in the context of the SAP Human Capital Management (HCM) module, particularly in the area of personnel administration and time management.
  Cause:
  The rejection of a cancellation request can occur due to several reasons, including but not limited to:
  
  Approval Workflow: The cancellation request may not have been approved by the necessary authority or may have been rejected in the workflow process.
  Time Constraints: The cancellation may be attempted after a certain deadline, such as after the payroll has been processed or after the time period for which the request was made has passed.
  Policy Violations: Company policies may restrict the cancellation of certain types of requests under specific conditions.
  System Configuration: There may be configuration settings in the SAP system that prevent the cancellation of requests based on certain criteria.
  
  Solution:
  To resolve the issue, consider the following steps:
  
  Check Approval Status: Verify the status of the cancellation request in the workflow. If it is pending or rejected, follow up with the approver or relevant personnel.
  Review Policies: Consult your organization's policies regarding cancellations to ensure that the request complies with the rules.
  Timing: Ensure that the cancellation request is being made within the allowed time frame. If it is too late, you may need to explore alternative options.
  System Configuration: If you suspect that the issue is related to system settings, consult with your SAP administrator or technical team to review the configuration related to cancellation requests.
  Error Logs: Check the SAP error logs for any additional details that may provide insight into why the cancellation was rejected.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide guidance on handling cancellation requests.
  Documentation: Review the SAP HCM documentation for information on managing employee requests and the cancellation process.
  User Training: Ensure that users are trained on the proper procedures for submitting and canceling requests to minimize errors.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support or your internal IT team for further assistance.