How To Fix HRESS_JPFWS047 - The request of employee &1 on &2 is pending

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_JPFWS - Japan Flexible Work Schedule (ESS WDA)

• Message number: 047

• Message text: The request of employee &1 on &2 is pending

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_JPFWS047 - The request of employee &1 on &2 is pending ?

  The SAP error message HRESS_JPFWS047 indicates that a request made by an employee is currently pending. This message typically arises in the context of the Employee Self-Service (ESS) or Manager Self-Service (MSS) functionalities within SAP, particularly when dealing with workflows or requests for actions such as leave applications, expense claims, or other HR-related requests.
  Cause:
  
  Pending Approval: The most common cause of this error is that the request submitted by the employee is awaiting approval from a manager or HR personnel.
  Workflow Issues: There may be issues with the workflow configuration or execution, causing the request to be stuck in a pending state.
  System Configuration: Incorrect configuration in the SAP system related to workflow processing or employee requests can lead to this message.
  User Authorization: The employee or manager may not have the necessary authorizations to view or process the request.
  
  Solution:
  
  
  Check Workflow Status: 
  
  Navigate to the workflow monitoring tool (transaction code SWI1 or SWI2) to check the status of the workflow associated with the request. This will help identify if it is stuck or awaiting approval.
  
  
  
  Contact Approver: 
  
  If the request is pending approval, contact the designated approver (manager or HR) to ensure they are aware of the pending request and can take action.
  
  
  
  Review Workflow Configuration: 
  
  If there are issues with the workflow, review the configuration settings in the SAP system to ensure they are set up correctly. This may involve checking the workflow templates and ensuring that all necessary steps are defined.
  
  
  
  Check User Authorizations: 
  
  Ensure that the employee and the approver have the necessary authorizations to view and process the request. This may involve checking roles and permissions in the SAP system.
  
  
  
  System Logs: 
  
  Review system logs for any errors or warnings that may provide additional context about why the request is pending.
  
  
  
  Reprocess the Request: 
  
  If the request is stuck due to a system error, it may be necessary to reprocess the request or manually trigger the workflow.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Workflow Overview), SWI2 (Work Item Overview), and others that may help in monitoring and managing workflows.
  SAP Notes: Check SAP Notes for any known issues or patches related to the specific error message or workflow functionality.
  Documentation: Refer to SAP documentation for detailed information on workflow management and troubleshooting.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP support team or consult with SAP support for further assistance.