How To Fix HRESS_FORMS021 - Error while reading Code of Conduct Data for the User &1

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_FORMS - Message Class for ESS ISR Forms

• Message number: 021

• Message text: Error while reading Code of Conduct Data for the User &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_FORMS021 - Error while reading Code of Conduct Data for the User &1 ?

  The SAP error message HRESS_FORMS021 indicates that there is an issue while reading the Code of Conduct data for a specific user in the system. This error typically arises in the context of SAP SuccessFactors or SAP HCM (Human Capital Management) modules, particularly when dealing with employee data and compliance forms.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Data: The user for whom the data is being read may not have the necessary Code of Conduct data maintained in the system.
  Authorization Issues: The user or the process trying to access the Code of Conduct data may not have the required authorizations.
  Configuration Issues: There may be a misconfiguration in the system related to the Code of Conduct module or the specific form being accessed.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or issues with the application server.
  
  Solution:
  To resolve the HRESS_FORMS021 error, you can take the following steps:
  
  
  Check User Data:
  
  Verify that the user has the necessary Code of Conduct data maintained in the system. This can be done by checking the relevant infotypes (e.g., Infotype 0000, 0001, etc.) in the SAP system.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the appropriate authorizations to access the Code of Conduct data. This may involve checking roles and authorizations assigned to the user.
  
  
  
  Configuration Review:
  
  Check the configuration settings for the Code of Conduct module. Ensure that all necessary settings are correctly configured and that the forms are set up properly.
  
  
  
  Debugging:
  
  If you have access to technical resources, consider debugging the process to identify where the error is occurring. This may involve looking at the ABAP code or the configuration settings.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the Code of Conduct module for any known issues or additional troubleshooting steps.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs or screenshots.
  
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to HRESS_FORMS021 for specific patches or updates that may address the issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check user data.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the issue related to the HRESS_FORMS021 error message.