How To Fix HRESS028 - Invalid key combination

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS - HRESS

• Message number: 028

• Message text: Invalid key combination

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS028 - Invalid key combination ?

  The SAP error message HRESS028 "Invalid key combination" typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with infotypes or data entries related to employee records. This error indicates that the system has encountered a combination of keys (such as employee number, infotype, and subtype) that does not exist or is not valid in the database.
  Causes:
  
  Incorrect Key Combination: The most common cause is that the key combination you are trying to use does not exist in the system. This could be due to a typo or an incorrect entry.
  Missing Data: The required data for the infotype may not have been maintained or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to access the specific infotype or data.
  Configuration Issues: There may be configuration settings in the system that are not set up correctly, leading to invalid combinations.
  Data Consistency Issues: There may be inconsistencies in the data, such as missing relationships between objects (e.g., employee and organizational unit).
  
  Solutions:
  
  Verify Key Combination: Double-check the key combination you are using (e.g., employee number, infotype, subtype) to ensure it is correct.
  Check Data Existence: Use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check if the infotype and the specific record exist for the employee.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the infotype and perform the required actions.
  Consult Configuration: If you have access to configuration settings, review the settings for the relevant infotype to ensure they are correctly configured.
  Data Consistency Check: Run consistency checks or reports to identify any data inconsistencies that may be causing the issue.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30, and SE16 (Data Browser) to investigate employee records and infotypes.
  SAP Notes: Check SAP Notes for any known issues or patches related to the HRESS028 error.
  Documentation: Review SAP HCM documentation for detailed information on infotypes and their configurations.
  
  By following these steps, you should be able to identify the cause of the HRESS028 error and implement a solution to resolve it.