How To Fix HREIC_APPL_VP302 - The selected work item is locked by another user

SAP Error Message - Details

• Message type: E = Error

• Message class: HREIC_APPL_VP - Message class for EIC application (VP)

• Message number: 302

• Message text: The selected work item is locked by another user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HREIC_APPL_VP302 - The selected work item is locked by another user ?

  The SAP error message HREIC_APPL_VP302 indicates that the selected work item is currently locked by another user. This typically occurs in scenarios where multiple users are trying to access or modify the same work item simultaneously, leading to a conflict.
  Cause:
  
  Concurrent Access: Another user is currently processing the work item, which locks it for editing.
  Session Timeout: A previous session may not have released the lock due to a timeout or an unexpected termination.
  System Issues: There may be issues with the SAP system that are causing locks to persist longer than expected.
  
  Solution:
  
  Wait and Retry: If the work item is locked by another user, the simplest solution is to wait for that user to complete their task and then try accessing the work item again.
  Check Lock Entries: Use transaction code SM12 to check for lock entries. You can see which user has locked the work item and, if necessary, you can ask that user to release the lock.
  Release Locks: If you have the necessary authorizations, you can manually delete the lock entry in transaction SM12. However, this should be done with caution, as it may disrupt the other user's work.
  Contact Administrator: If the lock persists and you cannot resolve it, contact your SAP system administrator for assistance. They can investigate further and may need to release the lock or check for underlying system issues.
  Review User Sessions: Ensure that users are properly logging out of their sessions to avoid leaving locks behind.
  
  Related Information:
  
  Transaction Codes: 
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related issues.
  SU01: To check user details and roles.
  
  
  Documentation: Refer to SAP Help documentation for more details on handling locks and work items.
  User Training: Ensure that users are trained on proper session management to minimize locking issues.
  
  By following these steps, you should be able to address the error message and regain access to the work item.