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How To Fix HREIC_APPL850 - *** EIC E-Mail ***


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HREIC_APPL - Message Class for EIC Application

  • Message number: 850

  • Message text: *** EIC E-Mail ***

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HREIC_APPL850 - *** EIC E-Mail *** ?

    The SAP error message HREIC_APPL850, often associated with the EIC (Employee Interaction Center) email functionality, typically indicates an issue related to the processing of emails within the SAP system. This error can arise due to various reasons, including configuration issues, missing data, or problems with the email server settings.

    Possible Causes:

    1. Configuration Issues: Incorrect settings in the EIC configuration can lead to this error. This includes settings related to email processing, such as SMTP configuration.
    2. Missing Data: Required fields or data may be missing in the employee interaction records or email templates.
    3. Email Server Issues: Problems with the email server (e.g., SMTP server) can prevent emails from being sent or processed correctly.
    4. Authorization Issues: The user or system may lack the necessary authorizations to send emails or access certain data.
    5. System Errors: General system errors or bugs in the SAP application can also trigger this error.

    Solutions:

    1. Check Configuration: Review the EIC configuration settings in SAP. Ensure that all necessary parameters for email processing are correctly set up.
    2. Validate Data: Ensure that all required fields in the email templates and employee interaction records are filled out correctly.
    3. Test Email Server: Verify that the email server is functioning correctly. You can test the SMTP connection and check for any issues in the email server logs.
    4. Review Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to send emails.
    5. Consult Logs: Look at the application logs (transaction SLG1) for more detailed error messages that can provide additional context on the issue.
    6. SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches/updates.
    7. Contact Support: If the issue persists, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log) for troubleshooting.
    • Documentation: Review SAP documentation related to the Employee Interaction Center and email processing for best practices and configuration guidelines.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to identify and resolve the cause of the HREIC_APPL850 error in your SAP system.

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