How To Fix HREIC_APPL218 - Work item not found

SAP Error Message - Details

• Message type: E = Error

• Message class: HREIC_APPL - Message Class for EIC Application

• Message number: 218

• Message text: Work item not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HREIC_APPL218 - Work item not found ?

  The SAP error message HREIC_APPL218: Work item not found typically occurs in the context of SAP's workflow management, particularly when dealing with HR-related processes. This error indicates that the system is unable to locate a specific work item that is expected to be processed.
  Causes:
  
  Work Item Deletion: The work item may have been deleted or completed before the action was attempted.
  Incorrect Work Item ID: The work item ID being referenced may be incorrect or malformed.
  Authorization Issues: The user may not have the necessary permissions to access the work item.
  Workflow Termination: The workflow associated with the work item may have been terminated or is in an inconsistent state.
  Database Issues: There may be issues with the database that prevent the retrieval of the work item.
  
  Solutions:
  
  Verify Work Item ID: Check the work item ID being referenced to ensure it is correct and exists in the system.
  Check Workflow Status: Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Items by User) to check the status of the workflow and see if the work item is still active.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the work item. This can be checked in transaction SU53 or by consulting with your security team.
  Recreate the Work Item: If the work item was deleted or is missing, it may be necessary to recreate it or restart the workflow process.
  Consult Logs: Check the application logs (transaction SLG1) for any related error messages that might provide more context on why the work item cannot be found.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1, SWI2, SWI6, and SWU3 for workflow monitoring and troubleshooting.
  SAP Notes: Search for SAP Notes related to HREIC_APPL218 for any known issues or patches that may address the problem.
  Documentation: Review SAP documentation on workflow management and error handling for additional insights.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the HREIC_APPL218 error message.