How To Fix HRDCT_MSG005 - Database connection to &1 failed; contact system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: HRDCT_MSG - Message Class for HR Declustering Tools

• Message number: 005

• Message text: Database connection to &1 failed; contact system administrator

What causes this issue?

Database connection &V1& failed.

System Response

The database connection cannot be reached or has been closed.

How to fix this error?

Contact your system administrator. After correctly configure the
database connection, you can retry the program.

Procedure for System Administrators

Check and configure the database connection &V1& in transaction DBCO.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRDCT_MSG005 - Database connection to &1 failed; contact system administrator ?

  The SAP error message HRDCT_MSG005 indicates that there is a failure in establishing a database connection to the specified database (denoted by &1). This error can occur in various scenarios, particularly when working with SAP HCM (Human Capital Management) or related modules that require database access.
  Causes:
  
  Database Server Unavailability: The database server may be down or not reachable due to network issues.
  Incorrect Database Configuration: The connection parameters (like hostname, port, database name) may be incorrectly configured in the SAP system.
  Authentication Issues: The credentials used to connect to the database may be incorrect or the user may not have the necessary permissions.
  Database Driver Issues: The database driver may not be installed correctly or may be incompatible with the current version of SAP.
  Resource Limitations: The database server may be experiencing resource limitations (e.g., memory, CPU) that prevent new connections.
  Firewall or Security Settings: Firewalls or security settings may be blocking the connection to the database.
  
  Solutions:
  
  Check Database Server Status: Ensure that the database server is up and running. You can do this by trying to connect to the database using a database client or checking the server status.
  Verify Connection Parameters: Review the connection settings in the SAP system (transaction DBACOCKPIT or RZ10 for profile parameters) to ensure they are correct.
  Test Database Credentials: Verify that the username and password used for the database connection are correct and that the user has the necessary permissions.
  Check Network Connectivity: Ensure that there are no network issues preventing the SAP system from reaching the database server. You can use tools like ping or telnet to test connectivity.
  Review Database Logs: Check the database logs for any errors or warnings that might provide more context about the connection failure.
  Consult with Database Administrator: If the issue persists, consult with the database administrator to check for any server-side issues or configurations that may need to be adjusted.
  Check Firewall Settings: Ensure that any firewalls or security settings are configured to allow traffic between the SAP system and the database server.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for relevant notes.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as DBACOCKPIT for database administration and SM21 for system logs.
  Documentation: Review the official SAP documentation for your specific version and database type for additional troubleshooting steps and configuration guidelines.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to SAP support or your internal IT team for further investigation.