How To Fix HRCMP00FEATURES005 - Employee's eligibility group could not be obtained from feature

SAP Error Message - Details

• Message type: E = Error

• Message class: HRCMP00FEATURES - Messages for features from the "Compensation" area

• Message number: 005

• Message text: Employee's eligibility group could not be obtained from feature

What causes this issue?

The system was unable to determine the default eligibility group for
the given personnel number using the feature 'CMELG'.

System Response

The feature returned an error code to the calling module. The personnel
number will not be processed.

How to fix this error?

Contact your implemenation or system representative to check the
settings for the feature 'CMELG'.

Procedure for System Administrators

Check that the feature 'CMELG' exists in your system and is configured
to set the default compensation area for your employee population.
Remember to generate the feature after it is saved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRCMP00FEATURES005 - Employee's eligibility group could not be obtained from feature ?

  The SAP error message HRCMP00FEATURES005 indicates that the system is unable to retrieve the eligibility group for an employee from the specified feature. This typically occurs in the context of personnel administration or payroll processing when the system is trying to determine an employee's eligibility for certain benefits or conditions based on predefined rules.
  Causes:
  
  
  Missing or Incorrect Configuration: The eligibility feature may not be properly configured in the system. This could include missing entries in the feature or incorrect logic that prevents the system from determining eligibility.
  
  
  Employee Data Issues: The employee record may be incomplete or contain errors. For example, missing infotypes or incorrect data in key fields (like employee group, employee subgroup, or other relevant attributes) can lead to this error.
  
  
  Feature Not Active: The feature that is supposed to determine eligibility may not be active or may not be correctly assigned to the relevant personnel area or employee group.
  
  
  Authorization Issues: There may be authorization issues preventing the system from accessing the necessary data to evaluate the eligibility.
  
  
  Solutions:
  
  
  Check Feature Configuration:
  
  Go to the feature configuration in the SAP system (transaction code PE03).
  Verify that the feature is correctly defined and that all necessary conditions and rules are in place.
  Ensure that the feature is active and assigned to the correct personnel area or employee group.
  
  
  
  Review Employee Data:
  
  Check the employee's infotypes (especially infotype 0001 for organizational assignment, infotype 0002 for personal data, and any other relevant infotypes).
  Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can trace the execution of the feature to see where it fails to retrieve the eligibility group.
  This may involve checking the logic in the feature or any associated rules.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific feature and eligibility groups to ensure that you are following the correct procedures.
  
  
  
  Check Authorizations:
  
  Ensure that the user executing the transaction has the necessary authorizations to access the employee data and the feature.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration of your system.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  PE03: To maintain features.
  PA20/PA30: To display/change employee master data.
  
  
  
  Infotypes: 
  
  Infotype 0001 (Organizational Assignment)
  Infotype 0002 (Personal Data)
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues or provide additional guidance on this error.
  
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.