How To Fix HRBPS00REQUEST089 - Employee eligibility group &1 is not eligible for this request type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBPS00REQUEST - Message class for benefit request

• Message number: 089

• Message text: Employee eligibility group &1 is not eligible for this request type &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRBPS00REQUEST089 - Employee eligibility group &1 is not eligible for this request type &2 ?

  The SAP error message HRBPS00REQUEST089 indicates that an employee is not eligible for a specific request type due to their assigned eligibility group. This error typically occurs in the context of SAP Human Capital Management (HCM) or SAP SuccessFactors when processing employee requests, such as leave requests, benefits enrollment, or other HR-related transactions.
  Cause:
  
  Eligibility Group Configuration: The employee is assigned to an eligibility group that does not have the necessary permissions or criteria to access the specified request type.
  Request Type Configuration: The request type may not be configured to allow access for the employee's eligibility group.
  Employee Status: The employee's current status (e.g., active, inactive, on leave) may affect their eligibility for certain requests.
  Data Inconsistencies: There may be inconsistencies in the employee's master data or organizational assignment that affect eligibility.
  
  Solution:
  
  
  Check Eligibility Group Assignment:
  
  Verify the employee's eligibility group in their master data (e.g., infotype 0001 - Organizational Assignment).
  Ensure that the eligibility group is correctly assigned and reflects the employee's current status.
  
  
  
  Review Request Type Configuration:
  
  Check the configuration of the request type in the system (e.g., transaction codes like SPRO for configuration).
  Ensure that the request type is set up to allow access for the employee's eligibility group.
  
  
  
  Update Employee Status:
  
  If the employee's status is affecting eligibility, consider updating their status if appropriate (e.g., reactivating an inactive employee).
  
  
  
  Consult with HR or System Administrator:
  
  If you are unable to resolve the issue, consult with your HR department or SAP system administrator for further assistance. They may need to adjust configurations or investigate any underlying data issues.
  
  
  
  Testing:
  
  After making any changes, test the request again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for eligibility groups and request types to understand the configuration and rules.
  User Roles and Authorizations: Ensure that the user attempting to process the request has the necessary roles and authorizations to perform the action.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.