How To Fix HRBPS00REQUEST056 - Employee's benefits data infotype not available for feature


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRBPS00REQUEST - Message class for benefit request

  • Message number: 056

  • Message text: Employee's benefits data infotype not available for feature

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRBPS00REQUEST056 - Employee's benefits data infotype not available for feature ?

    The SAP error message HRBPS00REQUEST056 indicates that the employee's benefits data infotype is not available for the specified feature. This error typically arises in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with employee benefits and related infotypes.

    Cause:

    1. Missing Infotype Data: The specific infotype related to employee benefits (e.g., infotype 0167 for benefits) may not be maintained for the employee in question.
    2. Incorrect Feature Configuration: The feature that is being called may not be correctly configured to access the required infotype data.
    3. Employee Status: The employee's status may not allow for benefits data to be processed (e.g., inactive, terminated).
    4. Authorization Issues: The user may not have the necessary authorizations to view or process the benefits data for the employee.
    5. Custom Development: If there are custom developments or enhancements in the system, they may not be correctly handling the infotype data.

    Solution:

    1. Check Infotype Data:

      • Go to the employee's master data (transaction PA30) and check if the relevant benefits infotype is maintained. If it is missing, you will need to create or update it.
    2. Review Feature Configuration:

      • Check the configuration of the feature that is being used. Ensure that it is set up to access the correct infotype and that the logic is correctly implemented.
      • You can review features in transaction PE03.
    3. Verify Employee Status:

      • Ensure that the employee is in an active status that allows for benefits processing. If the employee is inactive or terminated, you may need to reactivate or adjust their status.
    4. Check Authorizations:

      • Ensure that the user has the necessary authorizations to access the employee's benefits data. This can be checked in transaction SU53 or by reviewing the user's roles and authorizations.
    5. Consult with Technical Team:

      • If there are custom developments, consult with your technical team to ensure that the custom code is correctly handling the infotype data and that there are no bugs or issues.

    Related Information:

    • Infotypes: Infotypes are data structures in SAP that store specific types of information about employees. Each infotype has a unique number (e.g., 0167 for benefits).
    • Features: Features in SAP are used to control the behavior of the system based on certain conditions. They can be used to determine which infotypes are relevant for processing.
    • Transaction Codes:
      • PA30: Maintain HR Master Data
      • PE03: Maintain Features
      • SU53: Display Authorization Check

    If the issue persists after checking the above points, it may be beneficial to consult SAP support or your internal SAP support team for further assistance.

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