How To Fix HRBPS00POINT055 - Current balance/available points calculation failed for &1 &2-&3

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBPS00POINT - Benefit point structure for error table

• Message number: 055

• Message text: Current balance/available points calculation failed for &1 &2-&3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRBPS00POINT055 - Current balance/available points calculation failed for &1 &2-&3 ?

  The SAP error message HRBPS00POINT055 indicates that there was a failure in calculating the current balance or available points for a specific employee or object in the SAP system. This error typically arises in the context of SAP Human Capital Management (HCM) or SAP SuccessFactors, particularly when dealing with employee benefits, leave balances, or point-based reward systems.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the employee's data, such as missing or incorrect entries in the infotypes related to points or balances.
  Configuration Issues: The configuration settings for the point calculation may not be set up correctly, leading to errors in the calculation process.
  Authorization Issues: The user attempting to perform the calculation may not have the necessary authorizations to access the required data.
  Technical Errors: There could be underlying technical issues, such as problems with the database or application server, that prevent the calculation from being completed.
  Missing Master Data: Required master data (e.g., employee records, point types) may be missing or incomplete.
  
  Solutions:
  
  Check Data Consistency: Review the employee's data in the relevant infotypes (e.g., infotype 0001 for organizational assignment, infotype 0002 for personal data) to ensure all necessary information is present and correct.
  Review Configuration: Verify the configuration settings for the point calculation in the SAP system. Ensure that all necessary parameters are correctly defined.
  Authorization Check: Ensure that the user has the appropriate authorizations to access the data required for the calculation. This may involve checking user roles and permissions.
  Technical Troubleshooting: If the issue persists, check for any technical errors in the system logs (transaction SLG1) that may provide more insight into the problem. You may need to involve your technical team or SAP Basis team to investigate further.
  Master Data Verification: Ensure that all required master data is complete and accurate. This includes checking for any missing point types or related configurations.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check employee records.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to point calculation and benefits management for further insights into configuration and setup.
  
  If the issue continues after following these steps, it may be beneficial to contact SAP support for more specialized assistance.