How To Fix HRBENUSUSEREXITS004 - Total COBRA costs not calculated for persons &1 / &2 / &3

HRBENUSUSEREXITS004 - Overview

• Message type: E = Error

• Message class: HRBENUSUSEREXITS - Error Messages for Benefits - User Exits (US)

• Message number: 004

• Message text: Total COBRA costs not calculated for persons &1 / &2 / &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRBENUSUSEREXITS004 - Total COBRA costs not calculated for persons &1 / &2 / &3 ?

  The SAP error message HRBENUSUSEREXITS004 indicates that the total COBRA (Consolidated Omnibus Budget Reconciliation Act) costs have not been calculated for specific individuals identified by their personnel numbers. This error typically arises in the context of benefits administration, particularly when processing COBRA benefits.
  
  Cause:
  
  Missing Data: The error may occur if the necessary data for calculating COBRA costs is missing or incomplete. This could include missing employee records, benefit plan details, or COBRA-specific information.
  
  Configuration Issues: There may be issues with the configuration of the COBRA benefits in the SAP system. This includes incorrect settings in the benefits module or user exits that are not properly implemented.
  User Exits: The error message specifically references user exits, which are custom enhancements in SAP. If the user exit responsible for calculating COBRA costs is not functioning correctly or is not implemented, it can lead to this error.
  Data Consistency: Inconsistencies in the employee's benefit enrollment data or