How To Fix HRBENUSCOBRA025 - On & there are no possible entries

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBENUSCOBRA - Error Messages for Benefits - COBRA (US)

• Message number: 025

• Message text: On & there are no possible entries

What causes this issue?

For the employee in question, you tried to call up the possible entries
for COBRA-qualified beneficiaries. However, as of the begin date &V1&
currently set for this infotype record, neither the employee nor a
dependent from the <LS>Family/Related Person</> infotype (0021/0106)
may be entered as qualified beneficiary.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Reset the begin date of this infotype record to a date when a valid
<LS>Personal Data</> (infotype 0002) or <LS>Family/Related Person</> (
infotype 0021/0106) record exists.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRBENUSCOBRA025 - On & there are no possible entries ?

  The SAP error message HRBENUSCOBRA025 typically occurs in the context of COBRA (Consolidated Omnibus Budget Reconciliation Act) administration within the SAP HR module. This error indicates that there are no possible entries for the COBRA event you are trying to process. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing Configuration: The COBRA event you are trying to process may not be properly configured in the system. This could be due to missing entries in the relevant tables or settings.
  Incorrect Date Range: The date range you are using to search for COBRA events may not include any valid entries. For example, if you are looking for events that occurred outside of the valid COBRA eligibility period.
  Employee Status: The employee for whom you are trying to process COBRA may not have the correct status or may not be eligible for COBRA coverage.
  Data Inconsistencies: There may be inconsistencies or missing data in the employee's master data or benefits records that prevent the system from finding valid COBRA entries.
  
  Solution:
  
  Check Configuration: Verify that the COBRA event types and related settings are correctly configured in the system. This includes checking the relevant infotypes (e.g., IT 0580 for COBRA events) and ensuring that the necessary entries exist.
  Review Date Range: Ensure that the date range you are using to search for COBRA events is correct and includes the relevant dates for the employee's eligibility.
  Verify Employee Data: Check the employee's master data to ensure that they are eligible for COBRA coverage. This includes reviewing their employment status, termination date, and any other relevant information.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on COBRA processing and the relevant configuration settings.
  Debugging: If you have access to technical resources, consider debugging the program or transaction that is generating the error to identify the specific point of failure.
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to COBRA processing and the specific error message. SAP Notes often provide fixes or workarounds for known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) and PE03 (Maintain HR Infotypes) to review and update employee data.
  User Roles: Ensure that you have the necessary authorizations to access and modify COBRA-related data in the system.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP HR and COBRA administration for further assistance.