How To Fix HRBENUS_ACA102 - A problem has occured when closing print job

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBENUS_ACA - Affordable Care Act System Messages

• Message number: 102

• Message text: A problem has occured when closing print job

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRBENUS_ACA102 - A problem has occured when closing print job ?

  The SAP error message HRBENUS_ACA102, which states "A problem has occurred when closing print job," typically occurs in the context of the Affordable Care Act (ACA) reporting process in the SAP HR module. This error can arise due to various reasons related to the print job processing.
  Causes:
  
  Printer Configuration Issues: The printer settings in SAP may not be correctly configured, leading to issues when trying to close the print job.
  Output Device Problems: The output device (printer) may be offline, not available, or incorrectly set up in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to execute the print job or to access the output device.
  Job Queue Issues: There may be issues in the job queue, such as jobs being stuck or not processed correctly.
  Technical Errors: There could be underlying technical issues in the SAP system, such as memory problems or system performance issues.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Verify that the printer is correctly configured in SAP (transaction code SPAD).
  Ensure that the output device is set up correctly and is active.
  
  
  
  Test the Output Device:
  
  Use transaction code SP01 to check the status of the print jobs and see if there are any errors related to the output device.
  Test the printer by sending a simple print job to ensure it is functioning correctly.
  
  
  
  Review User Authorizations:
  
  Check if the user has the necessary authorizations to execute the print job and access the output device.
  If needed, consult with your SAP security team to adjust authorizations.
  
  
  
  Check Job Queue:
  
  Use transaction code SM37 to monitor the job queue and check for any jobs that are stuck or have failed.
  If there are issues, you may need to delete or restart the jobs.
  
  
  
  System Performance:
  
  Monitor system performance to ensure there are no memory or resource issues affecting print job processing.
  If necessary, consult with your SAP Basis team to investigate and resolve any underlying system issues.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error. Sometimes, SAP releases patches or updates that resolve known issues.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request
  SM37: Job Monitoring
  
  
  Documentation: Review SAP documentation related to ACA reporting and print job processing for additional context and troubleshooting steps.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue causing the HRBENUS_ACA102 error in your SAP system.