How To Fix HRBEN00VIEWS062 - Factors are used for cost calculation, therefore enter cost divisor

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBEN00VIEWS - Error Messages for Benefits - Views

• Message number: 062

• Message text: Factors are used for cost calculation, therefore enter cost divisor

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRBEN00VIEWS062 - Factors are used for cost calculation, therefore enter cost divisor ?

  The SAP error message HRBEN00VIEWS062 indicates that there is an issue related to the cost calculation in the Benefits module of SAP HR (Human Resources). Specifically, it suggests that factors are being used for cost calculation, and a cost divisor needs to be entered.
  Cause:
  This error typically arises when:
  
  Cost Calculation Configuration: The system is configured to use factors for calculating costs, but the necessary divisor (which is used to normalize or adjust the cost calculation) has not been provided.
  Missing Data: The required data for the cost divisor may be missing or incorrectly configured in the system.
  Incorrect Input: The user may not have entered the necessary information in the relevant fields when processing benefits.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for the Benefits module in SAP.
  Ensure that the cost calculation settings are correctly configured, including the factors and the cost divisor.
  
  
  
  Enter Cost Divisor:
  
  When prompted by the error message, ensure that you enter a valid cost divisor in the appropriate field. This may involve checking the specific benefit plan or cost calculation method being used.
  
  
  
  Review Master Data:
  
  Check the master data for the employee or benefit plan to ensure that all necessary fields are filled out correctly, including any fields related to cost calculation.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the configuration of cost calculations in the Benefits module.
  
  
  
  Contact Support:
  
  If the issue persists after checking the configuration and entering the necessary data, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) or SPRO (SAP Project Reference Object) for configuration.
  SAP Notes: Check for any SAP Notes related to HR benefits and cost calculations that may provide additional insights or patches.
  Training: Consider training sessions or workshops on SAP HR Benefits to better understand the configuration and data requirements.
  
  By following these steps, you should be able to address the HRBEN00VIEWS062 error and ensure that cost calculations are performed correctly in your SAP system.