How To Fix HRBEN00VIEWS009 - Lowest zip code must not be greater than highest zip code

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBEN00VIEWS - Error Messages for Benefits - Views

• Message number: 009

• Message text: Lowest zip code must not be greater than highest zip code

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRBEN00VIEWS009 - Lowest zip code must not be greater than highest zip code ?

  The SAP error message HRBEN00VIEWS009 indicates that there is an issue with the zip code range defined in the system. Specifically, it states that the lowest zip code must not be greater than the highest zip code. This error typically arises in the context of configuring benefits or payroll-related settings where geographic regions are defined by zip codes.
  Cause:
  The error is caused by an incorrect configuration in the system where the lowest zip code value is set higher than the highest zip code value. This can happen due to:
  
  Data Entry Error: Incorrect values entered during the configuration of benefit plans or payroll areas.
  System Migration: Issues during data migration from another system where zip codes were not properly validated.
  Configuration Changes: Changes made to the configuration without proper validation of the zip code ranges.
  
  Solution:
  To resolve this error, you need to check and correct the zip code ranges in the relevant configuration settings. Here are the steps to do so:
  
  
  Access the Configuration:
  
  Go to the relevant configuration area in SAP where the zip codes are defined. This could be in the Benefits or Payroll module, depending on your specific setup.
  
  
  
  Review Zip Code Ranges:
  
  Locate the configuration for the zip code ranges. This may be under a specific benefit plan or payroll area.
  Check the values for the lowest and highest zip codes.
  
  
  
  Correct the Values:
  
  Ensure that the lowest zip code is less than or equal to the highest zip code. If the values are incorrect, update them accordingly.
  Save the changes.
  
  
  
  Test the Configuration:
  
  After making the changes, test the configuration to ensure that the error no longer appears. This may involve running a simulation or processing a payroll run.
  
  
  
  Documentation:
  
  Document the changes made for future reference and to help prevent similar issues.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on your SAP version, you may use transaction codes like SPRO (to access the configuration menu) or specific transaction codes related to benefits or payroll configuration.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  User Roles: Ensure that you have the necessary permissions to make changes to the configuration settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP HR configurations.