How To Fix HRBEN00TREEREPORTS019 - General Benefits Information (0171) infotype does not exist on &1

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBEN00TREEREPORTS - Error Messages for Benefits - Tree Display

• Message number: 019

• Message text: General Benefits Information (0171) infotype does not exist on &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRBEN00TREEREPORTS019 - General Benefits Information (0171) infotype does not exist on &1 ?

  The SAP error message HRBEN00TREEREPORTS019 indicates that the system is unable to find the specified infotype (in this case, 0171 - General Benefits Information) for the employee or object referenced by &1. This typically occurs in the context of benefits administration within the SAP Human Capital Management (HCM) module.
  Cause:
  
  Infotype Not Maintained: The infotype 0171 may not have been created or maintained for the employee or object in question.
  Incorrect Employee/Personnel Number: The employee or personnel number referenced may be incorrect or does not exist in the system.
  Authorization Issues: The user may not have the necessary authorizations to view or access the infotype data.
  Configuration Issues: There may be configuration issues in the benefits module that prevent the infotype from being accessed or displayed correctly.
  
  Solution:
  
  
  Check Infotype Maintenance:
  
  Go to the transaction code PA30 (Maintain HR Master Data).
  Enter the employee's personnel number and check if infotype 0171 exists.
  If it does not exist, you may need to create it or maintain it as necessary.
  
  
  
  Verify Employee Number:
  
  Ensure that the personnel number you are using is correct and that the employee exists in the system.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to access the infotype. This can be checked with the help of your SAP security team.
  
  
  
  Review Configuration:
  
  If the infotype should exist but does not, review the configuration settings in the benefits module to ensure that everything is set up correctly.
  You may need to consult with your SAP HCM configuration team or refer to the SAP documentation for benefits configuration.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Infotype 0171: This infotype is used to store general benefits information for employees, including details about their benefits plans and coverage.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PA20 (Display HR Master Data), and SPRO (Customizing) for configuration checks.
  SAP Help Documentation: Refer to the official SAP Help documentation for detailed information on infotypes and benefits administration.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP HCM expert for further assistance.