How To Fix HRBEN00INFOTYPES004 - You cannot choose dependents for this plan

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBEN00INFOTYPES - Error Messages for Benefits - Infotypes

• Message number: 004

• Message text: You cannot choose dependents for this plan

What causes this issue?

You attempted to enter dependents for this plan. However, the system
found no dependents who were eligible for this plan, or no dependents
whatsoever. The most probable causes for the absence of dependents are
as follows.
The plan at hand is not configured to allow coverage for dependents.
The employee has no valid record in the <LS>Family/Related Persons</>
infotype (0021).
The persons for whom valid Infotype 0021 records exist are ineligible
for enrollment as dependents - for example, due to age limits.

How to fix this error?

If you expected a certain person to appear in the list of possible
dependents and if the system did not find that person, ensure that an
active Infotype 0021 record exists for that person on the begin date of
the current record. Review the attributes (age, zip code, and so on) of
this person to ensure that they are eligible.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRBEN00INFOTYPES004 - You cannot choose dependents for this plan ?

  The SAP error message HRBEN00INFOTYPES004 ("You cannot choose dependents for this plan") typically occurs in the context of employee benefits administration within the SAP Human Capital Management (HCM) module. This error indicates that the system is preventing the selection of dependents for a specific benefits plan due to certain conditions not being met.
  Causes:
  
  Plan Configuration: The benefits plan may not be configured to allow dependents. This could be due to settings in the plan's configuration that restrict dependent selection.
  Dependent Eligibility: The dependents you are trying to select may not meet the eligibility criteria defined for that specific benefits plan.
  Employee Status: The employee's status (e.g., active, terminated, on leave) may affect their ability to select dependents for benefits.
  Missing Dependent Data: The dependents may not be properly recorded in the system, or there may be missing information that prevents their selection.
  Plan Enrollment Period: The enrollment period for the benefits plan may be closed, preventing any changes or selections.
  
  Solutions:
  
  Check Plan Configuration: Review the configuration of the benefits plan in the SAP system to ensure that it allows for dependent selection. This may involve checking the plan settings in the Benefits Administration module.
  Verify Dependent Eligibility: Ensure that the dependents you are trying to select are eligible for the benefits plan. This may involve checking the eligibility criteria defined in the plan.
  Review Employee Status: Confirm that the employee is in a status that allows for benefits enrollment and dependent selection.
  Update Dependent Information: If the dependents are not properly recorded, ensure that all necessary information is entered in the system. This may include adding new dependents or updating existing records.
  Check Enrollment Period: Verify that the current date falls within the enrollment period for the benefits plan. If the period is closed, you may need to wait for the next enrollment period or check if there are any exceptions.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review the SAP HCM documentation for detailed information on benefits administration and dependent eligibility.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to make changes to benefits and dependents.
  Consult with HR or Benefits Administrator: If the issue persists, it may be helpful to consult with your HR or benefits administrator for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.