How To Fix HRBEN00FMODULES247 - Plan is closed; operation not permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBEN00FMODULES - Error Messages for Benefits - Function Modules

• Message number: 247

• Message text: Plan is closed; operation not permitted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRBEN00FMODULES247 - Plan is closed; operation not permitted ?

  The SAP error message "HRBEN00FMODULES247 Plan is closed; operation not permitted" typically occurs in the context of the SAP Human Capital Management (HCM) module, specifically within the Benefits Administration component. This error indicates that a specific benefits plan is closed, and therefore, no further operations (such as enrollment, changes, or terminations) can be performed on it.
  Cause:
  
  Plan Status: The benefits plan in question has been marked as closed in the system. This could be due to various reasons, such as the plan being outdated, replaced by a new plan, or the enrollment period having ended.
  Configuration Settings: The configuration settings for the benefits plan may have been set to restrict any further operations once the plan is closed.
  User Role/Authorization: The user attempting to perform the operation may not have the necessary permissions to access or modify the closed plan.
  
  Solution:
  
  
  Check Plan Status: Verify the status of the benefits plan in the SAP system. You can do this by navigating to the relevant configuration or master data transaction (e.g., using transaction codes like SPRO for configuration or HRBEN for benefits).
  
  If the plan is indeed closed and should remain so, inform the user that they cannot perform operations on it.
  If the plan should be open, consider changing its status in the configuration settings.
  
  
  
  Review Configuration: If you have the necessary authorization, review the configuration settings for the benefits plan to ensure that it is set up correctly. This may involve checking the plan's validity dates and any associated enrollment periods.
  
  
  User Authorization: Ensure that the user has the appropriate roles and authorizations to perform the desired operation. If not, you may need to adjust their user roles or permissions.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing benefits plans and understanding the implications of closing a plan.
  
  
  Contact Support: If the issue persists or if you are unsure about making changes, consider reaching out to your SAP support team or consulting with an SAP HCM expert for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as HRBEN for benefits administration, SPRO for configuration, and PA30 for maintaining HR master data.
  SAP Notes: Check SAP Notes for any known issues or patches related to benefits administration that may address this error.
  User Training: Ensure that users involved in benefits administration are trained on the processes and implications of closing plans to prevent future occurrences of this error.
  
  By following these steps, you should be able to address the error message and understand the context in which it occurs.