How To Fix HRBEN00FMODULES219 - Dependent &/& not found in infotype 0021 on &

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBEN00FMODULES - Error Messages for Benefits - Function Modules

• Message number: 219

• Message text: Dependent &/& not found in infotype 0021 on &

What causes this issue?

You tried to register dependents for the plan, and the system checked
whether the dependents are allowed. However, for the dependent with
subtype &V1&, object number &V2&, no <ZK>Family/Related Person</>
infotype (0021) exists on &V3&. The infotype record may have been
deleted or delimited after the benefits offer was created.

System Response

Enrollment terminated.

How to fix this error?

Remove the person from your list of selected dependents for all benefit
plans or create a <ZK>Family/Related Person</> infotype (0021) for this
dependent, which is valid on &V3&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRBEN00FMODULES219 - Dependent &/& not found in infotype 0021 on & ?

  The SAP error message HRBEN00FMODULES219 indicates that a dependent (such as a family member or beneficiary) is not found in infotype 0021 (Family/Related Person) for a specific employee. This error typically arises in the context of benefits administration, where the system expects to find a dependent record for processing benefits but cannot locate it.
  Cause:
  
  Missing Dependent Record: The most common cause is that the dependent record for the employee is missing or has not been created in infotype 0021.
  Incorrect Data Entry: There may be a data entry error, such as an incorrect employee number or dependent information.
  Data Deletion: The dependent record may have been deleted or not properly maintained.
  Authorization Issues: The user may not have the necessary authorizations to view or edit the dependent records.
  
  Solution:
  
  
  Check Infotype 0021: 
  
  Go to the employee's master data (transaction code PA30).
  Check if infotype 0021 exists for the employee and if the dependent in question is listed.
  If the dependent is missing, create a new record for the dependent.
  
  
  
  Verify Data Entry: 
  
  Ensure that the employee number and dependent details are entered correctly.
  Check for any typos or incorrect entries.
  
  
  
  Review Deletion Logs: 
  
  If the dependent record was deleted, check the change logs to see if it can be restored or if a new record needs to be created.
  
  
  
  Authorization Check: 
  
  Ensure that the user has the necessary permissions to access and modify infotype 0021 records.
  
  
  
  Consult Documentation: 
  
  Review any relevant SAP documentation or notes related to this error message for additional context or updates.
  
  
  
  Related Information:
  
  Infotype 0021: This infotype is used to maintain family members or related persons for an employee, which is crucial for benefits processing.
  Transaction Codes: 
  
  PA30: Maintain HR Master Data.
  PA20: Display HR Master Data.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after checking the above, consider reaching out to your SAP support team or consulting with an SAP HR expert.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solution.