How To Fix HRBEN00FMODULES187 - Infotype 0171 could not be read for person &1 on &2

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBEN00FMODULES - Error Messages for Benefits - Function Modules

• Message number: 187

• Message text: Infotype 0171 could not be read for person &1 on &2

Translators: Almost identical to message HRBEN00TREEREPORTS 031

What causes this issue?

This error can be caused by any of the following reasons:
No <ZK>General Benefits Information</> (infotype 0171) record exists
for the person &V1& on &V2&.
You do not have the necessary authorization to read the infotype
record.
A system error occured when trying to read the infotype record.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRBEN00FMODULES187 - Infotype 0171 could not be read for person &1 on &2 ?

  The SAP error message HRBEN00FMODULES187 indicates that the system was unable to read Infotype 0171 (which is related to Benefits Administration) for a specific person on a given date. This error typically arises in the context of HR (Human Resources) and Benefits Management modules.
  Cause:
  
  
  Missing Data: The most common cause is that the Infotype 0171 record does not exist for the specified employee (person &1) on the specified date (&2). This could be due to the record not being created, or it may have been deleted or not yet maintained.
  
  
  Incorrect Date: The date specified may not fall within the validity period of the Infotype records. If the record exists but is not valid on the specified date, the system will not be able to read it.
  
  
  Authorization Issues: There may be authorization issues preventing the user from accessing the Infotype data for the specified employee.
  
  
  Configuration Issues: There could be configuration issues in the Benefits Administration module that prevent the system from accessing the required data.
  
  
  Solution:
  
  
  Check Infotype Records: Use transaction code PA20 (Display HR Master Data) to check if Infotype 0171 exists for the employee in question. Ensure that the record is created and is valid for the specified date.
  
  
  Review Validity Dates: If the record exists, verify the validity dates of the Infotype 0171 record to ensure that it covers the date in question.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to view the Infotype data for the employee. This can be checked with the security team or by using transaction code SU53 to analyze authorization failures.
  
  
  Consult Configuration: If the issue persists, consult with your SAP HR configuration team to ensure that the Benefits Administration settings are correctly configured and that there are no issues with the system setup.
  
  
  Error Logs: Check the system logs for any additional error messages or warnings that might provide more context about the issue.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message or provide additional troubleshooting steps.
  
  
  Related Information:
  
  Infotype 0171: This infotype is used for Benefits Administration and typically contains information about employee benefits, such as health insurance, retirement plans, etc.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and others that may help in troubleshooting.
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.