How To Fix HRBEN00FMODULES156 - Costs for the total coverage could not be calculated

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBEN00FMODULES - Error Messages for Benefits - Function Modules

• Message number: 156

• Message text: Costs for the total coverage could not be calculated

What causes this issue?

The system tried to calculate the cost for a benefit plan based on the
coverage amount. For this plan, different cost rules are set up for
different coverage ranges. For example, the cost could be defined as
$10 per $1,000 coverage up to $100,000, and $15 per $1,000 coverage for
the further coverage up to $200,000. Each step rule is defined by a
coverage limit.
In this case, the calculated coverage was higher than the highest limit
of all the step rules defined for the plan. Therefore, the system is
unable to calculate the cost based on the coverage that exceeds the
highest of these limits, since no defined rule matches this excess
amount.

System Response

The system excludes the plan from further processing.

How to fix this error?

Check if the coverage amount of this plan is correct.
Ensure that the cost calculation rules for this plan are correct in
Customizing and make any necessary changes.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRBEN00FMODULES156 - Costs for the total coverage could not be calculated ?

  The SAP error message HRBEN00FMODULES156 indicates that the system is unable to calculate the costs for total coverage in the context of benefits administration. This error typically arises in the Human Resources (HR) module, particularly when dealing with employee benefits and compensation.
  Causes:
  
  
  Missing Configuration: The error may occur if the necessary configuration for the benefits plan is incomplete or missing. This could include missing cost calculation rules or incorrect settings in the benefits module.
  
  
  Incorrect Master Data: If the employee's master data (such as infotypes related to benefits) is incomplete or incorrect, it can lead to issues in cost calculation.
  
  
  Benefit Plan Issues: The specific benefit plan may not be set up correctly, or there may be inconsistencies in the plan's parameters.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain data required for the calculation.
  
  
  Technical Issues: There could be underlying technical issues, such as problems with the database or the application server.
  
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings for the benefits plan in the SAP system. Ensure that all necessary parameters for cost calculation are correctly set up.
  
  
  Review Master Data: Verify the employee's master data, particularly the infotypes related to benefits (e.g., infotype 0171 for benefits). Ensure that all required fields are filled out correctly.
  
  
  Validate Benefit Plans: Check the specific benefit plan for any inconsistencies or missing information. Ensure that the plan is active and properly configured.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to perform the actions related to benefits and cost calculations.
  
  
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  
  
  Testing: If changes are made, conduct thorough testing to ensure that the issue is resolved and that cost calculations are now functioning as expected.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), SPRO (Customizing), and others related to benefits configuration.
  Documentation: Refer to SAP documentation or help files related to benefits administration for detailed guidance on configuration and troubleshooting.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.