How To Fix HRBEN00FEATURES013 - Employee's eligibility grouping could not be obtained from feature

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBEN00FEATURES - Error Messages for Benefits - Features

• Message number: 013

• Message text: Employee's eligibility grouping could not be obtained from feature

What causes this issue?

There is a problem with this feature.
Before the feature is used, employee information from the infotypes is
collected and placed in a structure.
This collected information is then used by the feature to produce a
decision.
In this instance the structure was correctly filled, but the feature
was not functioning properly.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check that the feature structure is correct and complete.
Check that the feature was generated since it was last edited.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRBEN00FEATURES013 - Employee's eligibility grouping could not be obtained from feature ?

  The SAP error message HRBEN00FEATURES013 indicates that the system is unable to determine the eligibility grouping for an employee based on the specified feature. This error typically arises in the context of benefits administration within the SAP Human Resources module, particularly when configuring employee benefits eligibility.
  Causes:
  
  Missing Configuration: The eligibility grouping feature may not be properly configured in the system. This could be due to missing entries in the relevant tables or incorrect settings in the feature configuration.
  Incorrect Feature Assignment: The feature that is supposed to determine the eligibility grouping may not be correctly assigned to the employee or may not be activated.
  Employee Data Issues: The employee record may be incomplete or contain errors that prevent the system from determining the eligibility grouping.
  Authorization Issues: The user may not have the necessary authorizations to access the feature or the employee's data.
  Custom Development: If there are custom developments or modifications in the system, they may interfere with the standard functionality.
  
  Solutions:
  
  
  Check Feature Configuration:
  
  Go to the feature configuration in the SAP system (Transaction code: PE03).
  Verify that the eligibility grouping feature is correctly defined and activated.
  Ensure that the necessary conditions and rules are set up properly.
  
  
  
  Review Employee Data:
  
  Check the employee's master data (Transaction code: PA30) to ensure that all required fields are filled out correctly.
  Look for any inconsistencies or missing information that could affect eligibility determination.
  
  
  
  Validate Feature Assignment:
  
  Ensure that the feature is assigned to the correct infotype and that it is being called correctly in the relevant processes.
  Check if the feature is being used in the correct context (e.g., for the right employee group or personnel area).
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the feature and the employee's data.
  Consult with your SAP security team if there are any authorization issues.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific feature and error message for any additional guidance or known issues.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the feature to identify where the process is failing. This may require technical expertise.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Training and Documentation: Ensure that your team is trained on the benefits configuration and eligibility determination processes in SAP.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.