How To Fix HRBAS00OFFICE002 - The Excel macro version can not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBAS00OFFICE - Messages for Office - HR Interface

• Message number: 002

• Message text: The Excel macro version can not be determined

What causes this issue?

The system tried to determine the version of the Excel macro for
printing out shift plans, but the macro could not be found.

System Response

The version test and print process have been cancelled.

How to fix this error?

Contact the person responsible for the SAP front end installation in
your company. They can check for you whether the component "PD: MS
Excel Link" was installed during the front end installation. If not,
the component must be installed retroactively.
Note: if the component is installed, you will find in the SAP front end
directory (not in the current directory) files beginning with
"WDPDDMAC".

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRBAS00OFFICE002 - The Excel macro version can not be determined ?

  The SAP error message HRBAS00OFFICE002 ("The Excel macro version cannot be determined") typically occurs when there is an issue with the integration between SAP and Microsoft Excel, particularly when trying to execute a macro or when the system is unable to identify the version of Excel being used.
  Causes:
  
  Excel Version Compatibility: The version of Excel installed may not be compatible with the SAP system or the specific SAP add-in being used.
  Missing or Corrupted SAP Add-in: The SAP Excel add-in may not be installed correctly, or it may be corrupted.
  Macro Security Settings: Excel's macro security settings may be set too high, preventing the execution of macros.
  Incorrect Configuration: The SAP GUI or the Excel integration settings may not be configured correctly.
  Updates or Patches: There may be missing updates or patches for either SAP or Excel that could resolve compatibility issues.
  
  Solutions:
  
  Check Excel Version: Ensure that you are using a supported version of Microsoft Excel that is compatible with your SAP system. Refer to SAP's documentation for the list of supported versions.
  Reinstall SAP Add-in: If the SAP Excel add-in is missing or corrupted, reinstall it. You can usually find the add-in in the SAP GUI installation package or download it from the SAP support portal.
  Adjust Macro Security Settings:
  
  Open Excel.
  Go to File > Options > Trust Center > Trust Center Settings > Macro Settings.
  Set the macro settings to "Enable all macros" (not recommended for security reasons) or "Disable all macros with notification" to allow you to enable them when needed.
  
  
  Check SAP GUI Settings: Ensure that the SAP GUI is properly configured to work with Excel. This may involve checking the settings in the SAP GUI options.
  Update Software: Make sure both SAP and Excel are updated to the latest versions. Check for any patches or updates that may resolve compatibility issues.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message. SAP Notes often provide solutions or workarounds for known issues.
  
  Related Information:
  
  SAP Support Portal: Access the SAP Support Portal for documentation, notes, and updates related to your specific SAP version.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered the same issue and what solutions they found effective.
  Documentation: Review the official SAP documentation for the specific module you are using, as it may contain additional troubleshooting steps or configuration settings.
  
  If the issue persists after trying the above solutions, consider reaching out to your organization's IT support or SAP support for further assistance.