How To Fix HRAU_SUST047 - Telephone Minimal Number Landline is missing.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRAU_SUST - HR AU: Message Class for Super Stream

• Message number: 047

• Message text: Telephone Minimal Number Landline is missing.

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRAU_SUST047 - Telephone Minimal Number Landline is missing. ?

  The SAP error message HRAU_SUST047 indicates that the system requires a minimal number of landline telephone entries for a specific employee or organizational unit, but this information is missing. This error typically arises in the context of employee master data or organizational data management within the SAP Human Resources (HR) module.
  Cause:
  The error is triggered when:
  
  The employee or organizational unit does not have a valid landline telephone number entered in the relevant infotype (usually Infotype 0105 - Communication).
  The system is configured to require at least one landline telephone number for processing certain HR-related functions, such as payroll, reporting, or compliance.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Access the Employee Master Data:
  
  Use transaction code PA30 (Maintain HR Master Data) to access the employee's master data.
  
  
  
  Check Communication Infotype:
  
  Navigate to Infotype 0105 (Communication).
  Check if there is an entry for a landline telephone number. If not, you will need to add one.
  
  
  
  Add Landline Telephone Number:
  
  If the landline number is missing, click on the "Create" button to add a new entry.
  Enter the required details, including the type of communication (ensure it is set to landline) and the actual telephone number.
  
  
  
  Save Changes:
  
  After entering the necessary information, save the changes to the employee master data.
  
  
  
  Re-run the Process:
  
  After saving, re-run the process that triggered the error to see if the issue is resolved.
  
  
  
  Related Information:
  
  Infotype 0105 (Communication): This infotype is used to store communication details for employees, including telephone numbers, email addresses, and other contact information.
  Configuration Settings: If this requirement is part of a broader organizational policy, you may want to check the configuration settings in the SAP system to understand why the landline number is mandatory. This can be done through transaction SPRO (Customizing) under the relevant HR settings.
  User Authorizations: Ensure that you have the necessary authorizations to make changes to employee master data. If you do not have the required permissions, contact your HR administrator or SAP support team.
  
  By following these steps, you should be able to resolve the HRAU_SUST047 error and ensure that the necessary telephone information is correctly entered in the system.