How To Fix HRAU_SUST013 - Payer financial institution account number is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: HRAU_SUST - HR AU: Message Class for Super Stream

• Message number: 013

• Message text: Payer financial institution account number is missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRAU_SUST013 - Payer financial institution account number is missing ?

  The SAP error message HRAU_SUST013 indicates that the payer's financial institution account number is missing in the system. This error typically arises in the context of payment processing or financial transactions where the system requires a valid account number for the payer to proceed.
  Cause:
  
  Missing Data: The payer's financial institution account number has not been entered in the relevant master data (e.g., vendor or customer master records).
  Incorrect Configuration: The configuration settings for payment processing may not be set up correctly, leading to missing mandatory fields.
  Data Migration Issues: If data was migrated from another system, the financial institution account numbers may not have been transferred correctly.
  User Input Error: The user may have overlooked entering the account number during transaction processing.
  
  Solution:
  
  
  Check Master Data:
  
  Navigate to the relevant master data (e.g., vendor or customer) in SAP.
  Ensure that the financial institution account number is filled in the appropriate field.
  If it is missing, enter the correct account number and save the changes.
  
  
  
  Review Payment Configuration:
  
  Check the payment configuration settings in the SAP system to ensure that all required fields are correctly defined.
  Ensure that the payment method being used requires the financial institution account number.
  
  
  
  Data Migration Review:
  
  If the issue arose after a data migration, review the migration process to ensure that all necessary data was transferred correctly.
  Correct any discrepancies in the data.
  
  
  
  User Training:
  
  Provide training to users on the importance of entering all required fields, including the financial institution account number, during transaction processing.
  
  
  
  Error Handling:
  
  Implement error handling procedures to catch such issues early in the transaction process, allowing for corrections before finalizing payments.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like FK03 (Display Vendor) or FD03 (Display Customer) to check the master data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Refer to SAP documentation for payment processing and financial transactions to understand the requirements for financial institution account numbers.
  
  By following these steps, you should be able to resolve the error message HRAU_SUST013 and ensure that the payer's financial institution account number is correctly entered in the system.