How To Fix HRASR00_PROCESS152 - No error agents can be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: HRASR00_PROCESS -

• Message number: 152

• Message text: No error agents can be determined

What causes this issue?

A severe error occurred in the function module HR_ASR_FORWARD_TO_EXPERT
and the processing was canceled.
The work item is to be forwarded to an error expert or experts. This
expert is determined based on the entries in the Customizing table
T5ASRERRORAGENTS (Processor for Special Error). However, no users were
found in the system for the specified user type/object.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Complete the table T5ASRERRORAGENTS.
The specified work item must be processed.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRASR00_PROCESS152 - No error agents can be determined ?

  The SAP error message HRASR00_PROCESS152: No error agents can be determined typically occurs in the context of the SAP HR (Human Resources) module, particularly when dealing with the SAP Application for Service Requests (ASR) or similar processes. This error indicates that the system is unable to identify any error agents that can handle the specific error or issue that has arisen during the processing of a request.
  Causes:
  
  Configuration Issues: The error agents may not be properly configured in the system. This could be due to missing or incorrect settings in the relevant customizing tables.
  Missing Error Handling Logic: The process may not have defined error handling logic for the specific scenario being executed.
  Authorization Issues: The user executing the process may not have the necessary authorizations to access the error handling agents.
  Technical Issues: There may be underlying technical issues, such as missing components or incorrect system settings.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the configuration of error agents in the system. Ensure that the relevant customizing settings are correctly defined.
  Check the transaction codes related to error handling in HRASR (e.g., HRASR00) to ensure that they are set up correctly.
  
  
  
  Define Error Handling Logic:
  
  If the process does not have defined error handling logic, you may need to implement it. This could involve creating or modifying the error handling agents to ensure they can process the errors that arise.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access and execute the error handling processes. You may need to consult with your security team to verify and adjust user roles and permissions.
  
  
  
  Check for Technical Issues:
  
  Review system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Ensure that all necessary components and updates are installed in your SAP system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as HRASR00 for managing service requests and error handling.
  SAP Notes: Search for SAP Notes related to HRASR and error handling to find any known issues or patches that may address the problem.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.