How To Fix HRALX00_ORG231 - Organizational unit partners could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: HRALX00_ORG - HR-ALE-Org Enhancement

• Message number: 231

• Message text: Organizational unit partners could not be determined

What causes this issue?

When integrating the business partner and organizational units, the
relationship between both objects must be read. An error occurred when
trying to read this relationship.

System Response

Processing is terminated.

How to fix this error?

Check the system settings for infotype 1001.

Procedure for System Administrators

&FURTHER_HINTS&
The error occurred in function module &V1& when calling &V2& (error code
&V3&).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRALX00_ORG231 - Organizational unit partners could not be determined ?

  The SAP error message HRALX00_ORG231 indicates that the system was unable to determine the partners for an organizational unit. This error typically occurs in the context of HR (Human Resources) processes, particularly when dealing with organizational management (OM) or personnel administration.
  Causes:
  
  Missing or Incomplete Data: The organizational unit may not have been properly set up in the system, or the necessary partner functions (like manager, HR contact, etc.) may not have been assigned.
  Configuration Issues: There may be issues with the configuration of the organizational management settings in SAP, such as missing partner types or incorrect relationships.
  Authorization Issues: The user may not have the necessary authorizations to view or access the organizational unit or its partners.
  Data Consistency Issues: There may be inconsistencies in the data, such as missing entries in the relevant tables (e.g., HRP1001 for relationships).
  
  Solutions:
  
  
  Check Organizational Unit Setup:
  
  Go to the transaction code PPOME (or PPOSE) to check the organizational structure.
  Ensure that the organizational unit in question is correctly defined and that all necessary partner functions are assigned.
  
  
  
  Review Partner Functions:
  
  Use transaction PP01 to check the partner assignments for the organizational unit.
  Ensure that the relevant partner types (like manager, HR contact) are correctly assigned to the organizational unit.
  
  
  
  Check Configuration:
  
  Review the configuration settings in the SPRO transaction under Personnel Management > Organizational Management > Basic Settings > Define Partner Types.
  Ensure that the partner types and relationships are correctly configured.
  
  
  
  Data Consistency Check:
  
  Use transaction SE16 or SE11 to check the relevant tables (like HRP1001) for any missing or inconsistent data.
  If necessary, run a consistency check or report to identify any discrepancies.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the organizational unit and its partners.
  Check the user roles and profiles to confirm that they include the required permissions.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: PPOME, PPOSE, PP01, SE16, SE11, SPRO
  Tables: HRP1000 (Object), HRP1001 (Relationship), HRP1002 (Attributes)
  SAP Documentation: Refer to SAP Help Portal for detailed documentation on Organizational Management and partner functions.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.