How To Fix HR_STW018 - Maintain Email Address for your Username '&1'

SAP Error Message - Details

• Message type: E = Error

• Message class: HR_STW - Messages for HR Collaboration

• Message number: 018

• Message text: Maintain Email Address for your Username '&1'

What causes this issue?

You want to start a discussion but there is no option to start one.

System Response

Processing is terminated.

How to fix this error?

Maintain your e-mail address in the address data (transaction <ZK>SU01
</>).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HR_STW018 - Maintain Email Address for your Username '&1' ?

  The SAP error message HR_STW018, which states "Maintain Email Address for your Username '&1'," typically occurs when a user tries to perform an action that requires an email address to be associated with their user profile, but no email address has been maintained in the system for that user.
  Cause:
  
  Missing Email Address: The primary cause of this error is that the user profile does not have an email address assigned to it.
  User Profile Incomplete: The user profile may be incomplete or not properly configured in the SAP system.
  Authorization Issues: In some cases, the user may not have the necessary permissions to view or edit their profile information.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Maintain Email Address:
  
  Navigate to the user maintenance transaction in SAP (usually transaction code SU01).
  Enter the username that is generating the error.
  Go to the "Address" tab.
  Enter a valid email address in the "Email" field.
  Save the changes.
  
  
  
  Check User Profile:
  
  Ensure that all required fields in the user profile are filled out correctly.
  Verify that the user has the necessary authorizations to maintain their profile.
  
  
  
  Contact Administrator:
  
  If you do not have access to maintain your email address, contact your SAP system administrator or HR department to have them update your user profile.
  
  
  
  Testing:
  
  After updating the email address, try to perform the action that generated the error again to confirm that the issue has been resolved.
  
  
  
  Related Information:
  
  User Maintenance: The transaction SU01 is used for user maintenance in SAP. It allows administrators to create, modify, and delete user accounts.
  Email Notifications: Many SAP processes, especially in HR, rely on email notifications. Ensuring that users have valid email addresses is crucial for effective communication.
  User Roles and Authorizations: If users frequently encounter issues with their profiles, it may be beneficial to review user roles and authorizations to ensure they have the necessary permissions to manage their information.
  
  By following these steps, you should be able to resolve the HR_STW018 error and ensure that your user profile is correctly configured in the SAP system.