How To Fix HR_STW014 - Discussion item does not exist or details could not be retrieved

SAP Error Message - Details

• Message type: E = Error

• Message class: HR_STW - Messages for HR Collaboration

• Message number: 014

• Message text: Discussion item does not exist or details could not be retrieved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HR_STW014 - Discussion item does not exist or details could not be retrieved ?

  The SAP error message HR_STW014, which states "Discussion item does not exist or details could not be retrieved," typically occurs in the context of SAP SuccessFactors or SAP HR modules when the system is unable to find or access the specific discussion item you are trying to view or interact with. This can happen for several reasons:
  Causes:
  
  Non-Existent Discussion Item: The discussion item you are trying to access may have been deleted or never existed.
  Authorization Issues: The user may not have the necessary permissions to view the discussion item.
  Data Synchronization Issues: There may be a delay or error in data synchronization between different modules or systems.
  Technical Issues: There could be a technical glitch or bug in the system that is preventing the retrieval of the discussion item.
  Incorrect Input: The input parameters used to search for the discussion item may be incorrect or incomplete.
  
  Solutions:
  
  Verify Existence: Check if the discussion item actually exists in the system. You may need to consult with a colleague or check the relevant database.
  Check Permissions: Ensure that you have the necessary authorizations to access the discussion item. If not, contact your system administrator to grant the required permissions.
  Data Refresh: If you suspect a synchronization issue, try refreshing the data or logging out and back into the system to see if that resolves the issue.
  Review Input Parameters: Double-check the parameters you are using to search for the discussion item. Ensure they are correct and complete.
  Consult Documentation: Refer to SAP documentation or help resources for any specific guidance related to this error message.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide patches or updates.
  Community Forums: Look for discussions in SAP community forums where other users may have encountered and resolved similar issues.
  System Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
  
  By following these steps, you should be able to diagnose and potentially resolve the HR_STW014 error in SAP.